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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 88

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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:online.kfc.co.in/home

On 12th of January 2019 at 2PM I went to KFC Store and purchased Veg Ginger burger of Rs 149 with cheese and gave 500 rs Note but at present they were not having change so they asked me that after having your snacks you can collect the rest amount. As I missed to collect on same day. So i went on 14th Jan 2019 to recollect, but they denied. As I asked them to kindly go through your camera recording but they didn't and treated me in rude manner....
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Aashima Sharmaal
from Lucknow, Uttar Pradesh
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refund of my payment

Address:Srinagar, Jammu and Kashmir, 190010
Website:KFC Srinagar Airport

On 13 Jan 2019 I ordered 2 Singles pack on KFC outlet in Srinagar Airport for Rs.305.Due to late in giving my order I was about to miss my flight so I asked them to give my order quickly but still they were reluctant.Since I was in such a hurry I had to go without taking my order but payment was done in the very beginning.
I still have bill with me, so I want my payment back...
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Wani Javid
from Delhi, Delhi
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poor and unhealthy food quality

Address:191113

One week ago i purchased a chicken bucket from your outlet kfc when me and my friends started to eat a lady hair stuck in my mouth and i saw the said chicken piece is covered with hair and i abruptly approched to the staff reading the same they didn't paid any heed and due to which it clearly depicts that u are selling un higenic and unhealthy food in your outlets...
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Pravitha Lekshmi
from Adur, Kerala
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money lost

Address:Ernakulam, Kerala, 6862030
Website:online.kfc.co.in

This is pravitha writing from kakkanad, kochi. On jan 3rd i ordered for a zinger box combo from kfc’s online site and the order has been placed to the kakkanad kfc outlet. But after a few minutes i got a call from kfc goldsouk grande, vytilla and they told they are not able to deliver the product to kakkanad. I told them i placed the order to kakkanad kfc & they told the order has been taken by vytilla kfc and this happens because of server...
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isasis28
from Delhi, Delhi
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no delivery of my order even after waiting for about 1 hour

Website:www.kfc.com

I had placed an order from kfc gurgaon, cyber park branch at about 5:38 pm. I kept waiting for a call from delivery executive but didn't receive any call. I waited till about 30 mins and called kfc to enquire. They said it will arrive by 6:10. I gave another call at 6: 20 but no use. I kept waiting, didn't get my order. The complaint number at kfc was: k[protected]...
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Santhosh Devaraj
from Bengaluru, Karnataka
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kfc refund still not received for over a month

Address:560066

I have ordered from kfc bangalore (Forum Value Mall No. 62, Whitefield Main Road Bengaluru 560 066, Bengaluru) on 08.12.2018 for an amount of Rs.440 from mobile app. The order was not placed and not confirmed. However an amount of Rs.440 has been deducted from my hdfc account.
It is been over a month and still i didn't received any refund for the wrong deduction.
Please look into this issue urgently and do the needful.
Thanks....
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shwetha ravikumar j
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not good, tasteless, uneatable and half cooked food

Address:Mysore, Karnataka

The issue that i have experienced was: hi actually what you given chicken was not good tasteless and uneatable and half cooked food, its very bad quantity food, am really not satisfied, its too bad i never had this experience. And they given me one number to send feedback i send this experience, but they didn't reply my massage. My order no 3561, phone number [protected]
I lost my money because of this worst food, please kindly reply...
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Ramesh Kumar Boreda
from Hyderabad, Telangana
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item not quality as order.

Address:500062

Today i was brought small burger from kfc store at dr. As rao nagar location, secunderabad. I was paid for buger with extra cheese for 3 pieces. And i paid extra cost. But when i seen after went to home its normal bugers without extra cheese. I become surprised and dissapointed. They have cheated me.
My name and number
B ramesh kumar
[protected]...
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swati chowdhary
from Kolkata, West Bengal
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items added to bill without consent

Address:711204
Website:KFC.com

Dear sir / madam,

I am writing to you to raise an issue about: fast food restaurants

The issue that i have experienced was: i ordered 3 potato krispers then executive said take combo offer of cold drink french fries too.. I denied thena kid with me handed over 500 note.. When i saw the bill it was 286 she charged me with add on price and dip price.. I said i didn't order i l not take it.. She said it's paid...
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Ananya Roy
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointed with kfc service

Address:Kolkata, West Bengal, 700156

This complaint/ feedback is regarding a particular store in kolkata.

Store details :

Dlf it park, kolkata 700156.

I want to report, not just one but a series of events /misbehaviour done by staffs of this particular store.

We visit this store mostly as this is the nearest to my current location. I didn’t face any issue till date with any other stores (Where ever we visited all...
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Supratim Bhattacharyya
from Pune, Maharashtra
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one of the employees being unprofessional

Address:560100

I don't know if it's racism, bulling or unprofessional person being appointed at a retail shop.

Incident 1 # 19dec invoice no ti[protected]
I got a call and stepped out for 10 secs, just in front of the gate only to see a guy smiling and clearing my food in the trash. He exchanged smile with the lady in the counter saying sorry sir i thought you have left.

Incident 2 # 24th dec invoice no ti[protected]br...
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Rekha Juyal
from Delhi, Delhi
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worst delivery service of kfc - crown interiorz, mall faridabad

Address:Faridabad, Haryana, 121009
Website:online.kfc.co.in/home

Hi everyone,

This mail is regarding i have placed one order yesterday token no - 72, order channel - cckfc through zomato, invoice copy are attached for your reference. Also attached a picture of order which we have received.

Due to worst delivery service of kfc crown interior mall, faridabad, we havent received complete order yet.

And we raise a complaint & spoken to kfc team, he advised me he...
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Aashu Aashu
from Delhi, Delhi
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miss behavin

Address:New Delhi, Delhi, 110017
Website:[email protected]

Hi i am aashu today i visit in your ambiance mall vasant kunj kfc store in dine in i had plce the order one meal of 99 in one chicken popcorn and one chicken zinger and smoke chicken rice ball but your csr mr aman take the wrong order he not repeated me my order and punch the order i have received my wrong order i was says its wrong order i placed smoke chicken rice ball but you give me only one pc smokey chicken mr aman was saying (Ye second...
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Ullas. Pai
from Colachel, Tamil Nadu
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refund not received for cancelled order

Address:560079

Kfc restaurant failed to complete my online food delivery on 23rd nov for amount of 474 rs. After 2 hours of waiting we had to cancel the order and were promised refund in 14 working days but no luck and kfc helpline[protected] keeps saying they will inform store manager but no luck.

Tried speaking to basaweswarnagar store on [protected] and [protected], they keep saying they will check and call back but no refund yet.
br...
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Meyappan Ramasamy
from Bengaluru, Karnataka
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no replacement for bad chicken

Address:Bangalore, Karnataka, 600017
Website:kfc.co.in

Hi team, i was regular customer at kfc, they have policy if it is not finger licking good free replacement or money back guaranteed. I was given a bad chicken which was not hot and not crispy asked for replacement at kfc marathahalli, but manager told nobody is complaining and they did not refund also and they were very rude with me. This was very unprofessional behavior from kfc staff....
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Yahya Moin
from Bhopal, Madhya Pradesh
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order not generated - money deducted

Address:Bilaspur, Chhattisgarh, 495001

My name is yahya moin.Today 1.13pm in bilaspur, chhattisgarh, I have ordered from KFC app and payment is done from paytm . An amount of Rs. 483.98 got deducted from my paytm wallet (Mob No. - [protected]) . My payment was successful.

But no order is generated in KFC app.when I contacted the the local KFC shop they said the order is not generated so they cannot deliver the order.When I tried to contact KFC through helpline number...
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Sadhna Chaudhary
from Bareilly, Uttar Pradesh
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order not delivered and no call back from store took 2 hours and pathetic service

Address:Faridabad, Haryana, 121003
Website:KFC official website related to delivery order

Hi kfc,

This is a complaint about delivery order placed on 12/12/18 at 8:30 and was promised delivery in 30 minutes... No order and no call received from customer service.. I had no clue of my order and kids were at home waiting for their dinner... It was huge inconvenience and annoying situation... I had to call and spoke to 5 different people but no was able to sort it... They had no clue of my order placed... I was promised...
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sahil chuchra
from Ludhiana, Punjab
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advertisement board wrongly placed

Dear team

I am writing this complaint that your advertisement team is so careless. Unfortunately, advertisement board which is wrongly placed at mohali 7 phase near chawla chowk lights. I have observed that instead of placing on the straight position, it will be placed on right side where one can reach kfc. Its seriously shameful to your team, people can see the sign boards and go to the wrong side. However, problems should...
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Navi189
from Bengaluru, Karnataka
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product not delivered in time

Address:560057

It's a success
Your order has reached our kitchen. Sit back and wait!
Your order
1x kfc 4+4 ₹ 380.95
Subtotal ₹ 380.95
Delivery charges ₹ 35.00
Add hope ₹ 5.00
Gst ₹ 19.05
Paid (Cashondelivery) ₹ 440.00
Your order number: 8857020
Delivery date: 09 december 2018
Estimated delivery time: 14:10
Contact number: [protected]
Delivery to:
189...
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Nidhi Motwani Nainani
from Buldana, Maharashtra
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order accepted and not delivered

Address:Raipur, Chhattisgarh, 492013
Website:online.kfc.co.in

Hi,

Why do you guys except the order where you cant deliver the order,
I got the msg order accepted then i got the msg food has been dispatched but store person calls and say we cant deliver the food to your address.

What kind of service is this.

You should tell us in prior that food cant be delivered nobody will waste their time and money.

This is my registered mail id,...
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