KFC India Complaints & Reviews

I visited Kfc store on april 28th and i ordered food for take away and Jeevitha who billed didn't inform me that she is going to charge me for the kfc promoting paper carry bag.Later i checked the bill and found this. It can be small amount but why i should pay for kfc cover bag should be given as free.contact num [protected]
dr.[protected]@gmail.com

I ordered my food at kfc on 26th april, the delivery boy came with incomplete order . On calling to kfc store Gwalior the person said they will be sending my rest order within 30 min . So after 45 min I called them again they keep on saying same next 30 min than after it at last the person misbehave and said they never promised to send my order as they have shortage of delivery boy when I argued about there promise then he said that they have already send delivery boy and he is on way to reach me bt I didn't receive my order till now. Fraud people shameful act . I want my refund back for whole order now because of their misbehave. I have added photographs of the bill for which I have paid .

I got my delivery after 2 hours of ordering the food.. Unfortunately whenever we r ordering food it picks it near by store that is in 3b1 market mohali. There is one person who has no sense to talk with the customers.. Previously he said i will come at your home and check whether u r telling a truth or a lie. And today he crossed all the limits.. Spoken to me very rudely! And i now i will not sit down on my bed and u listen to all this #! I will approach consumer court for this! I want strict action against him. Btw i don’t know people (Kfc) will do something or not by tomorrow he will get the legal notice for harassment and talking like this and delivering bad food! His name is sunil!

On april 5 at 6:00pm i have ordered kfc 5 in 1 zinger from zinger box app. Which was by mistake it got takeaway. Later after 2 hour at 8pm i got a call it's a takeway so i need to go nd take so i told them to can u send me through delivery, they told ohk nd they told delivery charges will be applied. So i agreed nd they told me u will receive within 30 min but i received it at 11:30pm. The worst part they cancelled my order 10725047 nd placed a new order without even asking me. This is the worst experience i had. Please refund my money. I even tried calling kfc mogappair but i didn't find them helpful

I ordered a mingles bucket from kfc situated at ampaskywalk mall, aminijikarai, chennai. I was asked to pay rs.5 additional to the order value for the carry bag they provide for take away orders. The carry bag is having kfc’s branding on both sides of the bag. This is not the first time that the carry bag cost was collected from me, i have paid so many times. I want to ask kfc, if you use your carry bags for advertising your brand, then why do you charge the cost of carry bag from customers?

Your order number: 10941262
Date: 17 april 2019
Dear kfc team,
I placed an order for home deliver..
And i received a reply from kfc thru mail sit back and wait.
After one hour i tried to call its not reachable.. By luck i got connected and enquired, but they said its an take away order.
I askd them to cancel the order.
Kindly refund the money

Kfc mumbai airport.
Agent name ajay. T2 second floor.
He was very rude, lied to me he don't have change and didn't gave me my meal.
I went to get a change n when i came he was give a change to another customer, when i asked y he lied he was rude and had nothing to say in return.
I went home without enjoying my meal.
Please look into the same on priority.

When myself and wife visited today to KFC, we asked for Two Chicken Leg piece and he delivered two Wing piece, for which I had argument and later on he agreed to offer Leg piece.
When we both tasted it, the experience was completely different than what we had in Oman.
After eating half of it, we realised Chicken was infected and the quality was worst.
When we highlighted to Restaurant Manager, he did not even respond to it and we just walked out. ... Niranjan Borse cell [protected]

I ordered through the kfc website on 25 march, i was able to get through the payment gateway. But after the payment the site says some error. So the order wasn't placed and the amount was deducted.

Reference number for my transaction[protected].

I have sent multiple emails to the kfc and they are saying that the amount was not submitted to their account. I've even sent them my transaction screenshot from google pay which clearly stats that the amount has been transferred to the kfc account.
Kfc india officials denied refund stating their bank hasn't received this. And i have proof that it has been transferred to their account.

Also, i want to point out that i'm not the only one who has this problem.in the official kfc india app, all of the reviews are about this problem only. It seems like they are taking the money and there no track of it. Nobody got the refund.

I have paid for online oder at kfc durgapur westbengal on 3.4.19 at nemae of manotosh sengupta with email id [protected]@yahoo.com of rs 598.99, money deducted from airtel wallet registered on no [protected] but no order confirmation came and kfc durgapur also confirmed that no order they received. Airtel confirmed money credited to kfc. Kfc not refund my money yet though complain done by email.

I am ratnesh gupta. I had placed an order at 5.29 pm with mob no [protected] at new ashok nagar east delhi kfc outlet. Delivery boy who had come to deliver came with in 20meters of my house and called me when i requested him to enter my gate he said he will not deliver it and took back the food. I had provided the audio recording to mr zia on whats app to take strong action (Mob no on which complaint was lodge with proof[protected])

Sorry to say this is one of the worst KFC I have ever been at
1)serves very bad and arrogant staf[censored]sing filthy language amongst themselves
2)toilets very badly maintained
3)tables and chairs not wipped properly food particals everywhere
4)first restaurant I visited with so many mosquitos inside as well as 2 ac s not working
Please try and keep the place sanitized as well as with some tissue rolls and clean environment
Thank u

I want to draw my serious concern on the unhygienic situation and carelessness of your restaurant members.
My name is manish ([protected]). I was came to your restaurant to celebrate my daughter birthday. But housefly was flying on and around the food. The food was also spoiled by which my wife vomited sometime and when we show her to the dr. He told that it was a clear case of food poisening. Which spoiled our mood and we couldn't enjoyed her birthday. I also attached the pick of housefly please check it.
This is not acceptable for food industry...

Team, my bill details are not visible now. I need to claim those bill in my office. I will give you the bill details request you to provide me the bill copy asap.

Bill in the name of jaiganesh
Paid on[protected] @ 16:31:10
Tid: 41163474
Inv number: 005255
Txn id: [protected]
Amount : 1104

Further clarifications please call [protected]
Duplicate bill request to mail id: suganya. [protected]@gmail.com

I had purchased kfc card[protected] for rs 1000 about 8/9 months ago and recently when i visited the sony world kfc outlet in koramangala (Bangalore) i cam e to know that the card validity has expired as it was more than 6 months old. This fact of validity was not explained to me as the counter-boy at kfc phoneix mall outlet simply pushed in selling the kfc card to me. There was a balance of rs 684 in my card which i am unable to utilise.

I have sent a complaint email on 9th march and i got an auto-response that my complaint will be resolved within 5 working days but so far i have neither received an email or phone call from kfc. Really disappointed with my kfc experience.

I order 2 zinger burgefs 2 ricebowl Nd smoky grilled . However i cant eat the very bad quality food delivered the chicken which was inside the burger was black in colour and I throwed it also I was being pending with the chicken popcorn that was contaminated and I was said that it will be replaced and that too not come in this order also the rice bowl which I open two it was filled with a couple of here in them so I complaint it again and the manager told me that he will replace my product and give all my product again so I was like satisfied with the condition but now when today I called to replace the product they are teasing teasing me and saying that we can't do anything and the number which they have given to me that you call on this number on that day I am the personal senior and in that number when I am calling he is saying that I am from Bhopal and I am from Bhopal KFC and I am very Harold and very much dissatisfied with this concern and the quality of food was so bad that I feel like complaining and they are not going to do anything

At wijayawada railway station kfc we went in the evening to have food at kfc.
Couldn’t even imagine it’s kfc or what they don’t have anything except chicken and rice not even burger they had.
Still we ordered for our expectation of kfc. My major complaint is that they served us with very old chicken and old fried it smelled like anything.
They didn’t give us the bill once we pay the money.
After we took the food we asked for the bill they said they have put trhw bill but forgot to take printout and said if you want we will give some other bill with the same amount earlier printed.
How irresponsible they were towards the customer and service.
I will not say it’s their mistake as kfc given franchaisee for the brand at that place they should have had the quality and maintenance check ups which you all failed to do. Also made us to eat old chicken.

I’m sending the proof of the kfc outlet also sharing the bill.
You have to take immediate action for this complaint and do the needful to us.
Otherwise i will have to file a complaint agagin kfc at the consumer court. Also fssai.
Customer satisfaction if you all are. It maintaining the quality means in that case our time money and health is highly important for us.
Past one day fully food poison as we ate that chicken.
As we went on business trip to wijayawada we faced this problem. Our native is chennai tamilnadu.

Contact us

Junaid hussain
[protected]

I had order on 4th of february.2019 vide order no 9671736. And store was krishna nagar new delhi. They have cancelled order due to non service to my address. Amount is rs.638.99/-. Several time i called to krishna nagar store[protected]. All store people not help me they always said call back 5-10 minutes later. I am fedup with the service. Please help us.

I placed order on 2nd march for price rupees 120 in phoenix mall mumbai., so i payed via phone pay but i paid twice since the order taker (Ladies) has said order received so i paid twice she said refund will come but till today no refund kindly check.
Below is the transaction id kindly check and refund my amount asap
C1903021549457525065542: transaction id

I have ordered today from KFC website while on payment page I selectet Google pay to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹638/- ASAP.
Regards,
Rohit Khaire
[protected]@gmail.com
[protected]...