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KFC India Complaints & Reviews

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Last updated May 26, 2024
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KFC India reviews & complaints page 94

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A
Abhi0631
from Lucknow, Uttar Pradesh
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I had been charged twice for the meal

Address:208027
Website:Kfc

I had been charged 344 rupees twice on my debit card on 7 may 2018.
I had ordered a single meal for 344 but when i look at my bank statement it shows that 344 had been deducted twice this is really ridiculous. I thought it will be refunded back but niw its been completely two months n no refunds have been done.
I had ordered it in the kfc store at z square mall kanpur....
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A
Alisha Bhandari
from Jandiala Guru, Punjab
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complaining for bad experience in delivery and online ordering

Address:Jalandhar, Punjab, 144004
Website:kfc.co.in

I ordered from online application on 25 july 2018 and after ordering, delivery boy called and said i will be coming to nearby location named as damoria pul and from damoria pul my house is just 2 mins away but he denied to deliver at house so why kfc is taking delivery charges if delivery cannot be done to home and after asking delivery boy, he says that we deliver to some distance only

But my question is why u people dont...
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D
Dalwindersingh
from Gurgaon, Haryana
Dec 7, 2021
This thread was updated on Dec 7, 2021
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duplicate copy of invoice required

Address:Gurgaon, Haryana, 122015

Dear kfc team,

I have made a payment of rs. 3426.23/- on 29th jun 2018 at 22:00:59 against my order from mobile no - [protected] to be delivered at "airtel center, plot no 16, udyog vihar phase - 4, gurugram"

I need a copy of that bill. Can you please send the same to my e-mail dalwin. [protected]@gmail.com or dalwinder. [protected]@airtel.com

Thanks & regards
Dalwinder singh ([protected])...
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N
Naina c
from Gurgaon, Haryana
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8 pc hot & crispy

Address:Gurgaon, Haryana, 122003
Website:KFC Food

Worst service. The refund was promised to be credited in 2 days in my account but it has been 4-5 days and still not even a single penny has been refunded. Rotten chicken was delivered to me. Very disappointed order reference #: 7040445 none of their customer number is reachable, they bluff innocent people. Never will order from them again. Worst experience!!!...
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B
bojanki kumar
from Bengaluru, Karnataka
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unsuccessful order given from online link

Website:online.kfc.co.in

This is with regarding the below transaction daten on 13-4-18 which was unsuccessful. I tried to place an order online, but that order was not processed but money got deducted from my account.

When i contacted kfc via phone on the same day regarding this transaction through it was mentioned by customer care personnel that the money will get reverted in few days, but it hasn't been done till now. From the bank end the transaction...
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A
ammarusman
from Delhi, Delhi
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canceled my order twice and denying for delivery

Address:New Delhi, Delhi, 110001

Dear,

I am writing to you to raise an issue about: Takeaway

The issue that I have experienced was: i ordered many times before and they derliverd it as well now, my location is 3.5 km away from kfc cp outer circle delhi store.
i work in rashtrapati bhawan, from last two times they cancelled my order which made me feel so embarrass in front of collegues. every single time they took more than 2 hours to...
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R
Reshav Nandy
from Kolkata, West Bengal
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misbehave of attendant.

Address:Kolkata, West Bengal, 711102

Hi.
It's reshav from howrah. West Bengal. India.
It's a everyday story in the kfc in Avani (riverside) mall in kolkata.
I'm a regular customer of kfc but never ever witnessed such a kind of behaviour from any kfc in the world. I always search for KFC where ever 1 go for work.
The employees are carrying a very rude attitude asif they didn't care for any unhappy customer.

The use to put the "Move...
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A
Axay Malik
from Noida, Uttar Pradesh
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overheated smoky grilled and the quantity is less

I bought triple treat from KFC kundali the smooky grilled was over heated and the quantity is less and I have get food poisoning also so that last night I fell so much pain and am not be able to purchase it again and I am the big fan of KFC before I not purchase the triple treat from KFC reausturent kundli sonepat Haryana but they takes 45 min in delivery and food is also over heated...
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S
Srishti Tarwani
from Delhi, Delhi
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scheme

Address:New Delhi, Delhi

My friend and i went to KFC n placed an order for Smoky Grilled chicken & Crispy Chicken n on the display it was shown that 2 leg piece costs Rs 110. So we thought the cost of the item is Rs 110. but they charged us Rs 180 and gave us the bill. On being asked they are giving an explanation that it is just an Add On . An add on to the burger whereas in the pamplet it was no where mentioned. It was purely an advertisement to attract customers,...
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A
Aswin Richard
from Chennai, Tamil Nadu
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error with ordering but money was taken.

Address:Tiruchirappalli, Tamil Nadu, 620001
Website:m.kfc.co.in

I'm Aswin, Trichy(TamilNadu).
I was trying to order through the official KFC app on 17/07/2018. After payment there was an error with the app and displaying "contact customer care".
The payment for the order is detucted from by bank account and the order was not even placed. I contacted the kfc customer care but there was no response.

email: [protected]@gmail.com

Trans.ID :BIL/[protected]/PGMIB-/KFC_NICI6494717br...
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R
Rahul Nath Tiwari
from Bantval, Karnataka
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behaviour and order

Address:560054
Website:m.kfc.co.in

I was been to new bel road, bengaluru kfc with my 4 freinds. I ordered Wednesday special with 2 regular pepsi and 2 french fries costing me almost 1000 INR . However first Mr. Murli, manager of store given me the wrong order, pepsi was not chilled, meal was cold, and behaviour of the manager was too arrogant. I use to go with my friends weekly or bi weekly because KFC I likes more like anything, but in my whole life first time I met with...
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A
Anil Dhanania
from Mumbai, Maharashtra
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mismatch order

Address:Mumbai City, Maharashtra, 400061

Was at International Airport Mumbai and ordered for cheesy crunch burger meal with extra cheese. Intially it was served without cheese and when informed the same was replaced but with cold patty i side it. Inv No. DAS11180368 ORD NO.[protected]. STAFF NAME as SADDAM AND YASMIN. Even vada pav stall vendor know what to serve to their customer but KFC is like selling and dnt even know how to serve their meal. Train your staff or start selling...
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L
Leena ashra
from Delhi, Delhi
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delivery not done but money auto deducted

Address:New Delhi, Delhi, 110095
Website:Zomato KFC rohini

Dear KFC,

As the order placed through zomato and the confirmation also received on my number with order number itself by Kfc Rohini . But order was not delivered.

After so many conversation with Kfc customer care, they stated that order is confirmed and it will be delivered in next 10-15 minutes.

And there is no updation on zomato app for order cancellation. Because they didn’t cancel the order...
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S
Siddharth Nirwan
from Ahmedabad, Gujarat
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no refund of money rs. 480 even after cancellation of order from kfc itself

Address:Udaipur, Rajasthan

I've been humiliated today by the KFC staff at Lake city mall, Udaipur. My order worth Rupees four hundred and eighty was first delayed. Then I was told that my order cannot be processed as the machine had broken. When I asked for a refund, I was denied saying card payment cannot be refunded and you must take something else. When I told them that I don't want something else, they said that refund cannot be done.
What is this nonsense?...
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S
Shubham Yelekar
from Nagpur, Maharashtra
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regarding online delivery

Address:Nagpur, Maharashtra, 440006

Hey iam from nagpur iam order from food panda app and order confirm by kfc and order also dispatch but iam recived a msg of that your order has been dispatch but after that your store incharge said tha order not been deliverd due to long distance if
Your store incharge name: shubham
If you not able to delivred than why you accept order stop online order...
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S
Sandeep shahi
from Ludhiana, Punjab
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regarding misbehave and cheating by sales executive

This is regarding cheating by Mr. Kuldeep ( kfc Leela bhawan, patiala). As we requested to provide us with keel pieces in hot n crispy, the mentioned above cheated us n gave us worst pieces even after we confirmed. Moreover he misbehaved and argued on our complaint .His attitude even after his mistake was not appreciable at all.
We gave extra rs.75 for dynamite sauces but we didn’t get a bill for extra payment of sauces. It’s been...
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A
Abijohny
from Beypore, Kerala
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order not received even it was paid by online

Address:Kanchipuram, Tamil Nadu, 600061

My order is not received even it was paid by online.This is ever worst experience in life by KFC.Please cancel the order and refund back.No one respond properly from KFC.The respective staff is simply cheated me by phone that it will be delivered soon and so and so.But I was awaited more than 5 hours for the same order still I did not received the order.So request to please cancel it and refund me back soon...
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B
Baxid Khan
from New Delhi, Delhi
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refund of order still not credited in bank account

I cancelled my KFC order dated 26-June-2018, 20:52 which I did online but I have not yet received the refund of Rupees 905 in my bank account. My order reference number is 6709475. I made the order online at the KFC outlet Mahagun Metro Mall, Vaishali, Ghaziabad. I called up the customer care number also of KFC on 26th June 2018 to cancel my order and they said that they have initiated the cancellation. But I have not received my refund money...
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H
Hriday khanna
from Delhi, Delhi
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delay in delivery and subsequent cancellation of order

Address:New Delhi, Delhi, 110085
Website:www.kfc.in

An order was made at unity one store today at 8:53 pm for which we were told that delivery would take around 40-45 mins. Got a message that our order no 4385 has been dispatched and would be delivered shortly. Obviously we assumed that delivery would be done on time. Then we receive call at around 9:50 pm that because o[censored]navailability of delivery boys, the delivery will be delayed by another hour. We are clearly told that nothing can be...
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A
akshay_chauhan
from Noida, Uttar Pradesh
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unauthorised credit card charges

Address:New Delhi, Delhi

Date : 30 june 2018
Timing : around 2:30 pm
Venue : KFC outlet, Rohini west Metro Station, Delhi

Subject : Request a refund

I brought a mingle bucket + large Coke of worth rs. 320 from the KFC outlet near Rohini west metro station, Delhi
The payment was done by my debit card of PNB
But the full amount of rs. 320 has be debited from my account twice which came into my notice laterbr...
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