KFC India Complaints & Reviews

Address: Bhopal, Madhya Pradesh

I have ordered one popcorn medium chicken and i paid rs 110 and when i asked for bill they told machine problem. I told him to rectify it and give me bill and told him to give on table or i will collect it. At last when i was about to leave the restaurant i again asked for the bill.

The manager was rude at me saying that you should have collected the bill its consumers duty to collect bill not our duty to give you bill.

Venue - kfc bhopal db mall 3.5.2018

Regards
Oommen

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Address: Darjeeling, West Bengal, 0353

I want to inform that today 03.05.2018, I lost my mobile phone at your store at Matigara, siliguri but no cc tv are working there.
This is very sad to know that you are running a big store there but no cc tv are working . The store manager said to me that from last few weeks your cc tv are not working.
My request is that please look into this matter immediately and resolve that. I want a positive feedback frm your end. the mobile may be not a big issue but some big incident may happen any time.I also lunched a legal complain to my local police station regarding this matter.

Utpal Hazra
[protected]/[protected]

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Address: Kannur, Kerala, 670671

Helo place is thalassery kfc district kannur. The ordered wings as well as other eatable product seems to be very salty. But first we had n t notice that, the n we had ordered pepsi, then also we noticed salty in pepsii too... I dont know what thesee fellows are using in these things.Another great thing is that washroom water is also so... Salty Then we are satisfied with our overall finding... Pls take neccessary steps to improve or stop these nuisances... We had complained there but i think they are taking it in very casual manner. We customers are no ###.

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Address: Hyderabad, Andhra Pradesh

I have ordered 12 boneless strips bucket today and the order number is 2111. After half an hour of ordering, store people called me and said there are no delivery boys available and it will take one hour time. But they took three hours to deliver and that too cold ones. Is this the way you deliver to the customers. Your service is pathetic. And the store people reaction when asked about the late for delivery is very. Please take the necessary...

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Address: 500045

Website: online.kfc.co.in

My self mallikkarjun i have ordered kfc on wednesday (11 april 2018), due to delay i have called the store and cancelled the order and they haven't given any acknowledge msg also. It has been 2 weeks that my payment of 730.48 hasn't credited to my account. Unexpectedly i have lost the order number but my transactions done thru mobile number [protected]. The store which took the order address is ground floor, rk cineplex mall, road number 2, banjara hills, hyderabad, telangana 500034.

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S

Sanjay Chandra

from Mohali, Punjab

Jun 6, 2018

Myself sanjay order ref no [protected]
Dated 6 june 18 time 7.37 PM has still nit been delivered till 9.47 PM

If you cant provide service why do you take orders in lucknow

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I made an online payment of 2000/-. The money got deducted but order wasn't placed. I placed another order(2000/-) as I needed it for guests. however same thing happens. I called customer care to make a complaint. But no money has been refunded yet. Im talking about 4000/- here. So disappointed at lack of response.
First time I called they said, wait a few days you'll receive it. And then I called again and she said email us and we'll try to respond

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Address: Chandigarh, Punjab, 160036

Today on 28 april.. I came to kfc at sector 34 chandigarh. It was 10:50. I waited 10 minutes and then go to the counter for my order. But they said please wait for more 15 minutes. And it was already 11:03.. I came from 5 km away for your food and you disappointed me there... Now i am going to switch to mcdonald's. I am disappointed with this... Be adament on you words..

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Baljit Sawna

from Hajipur, Punjab

May 2, 2018

Dear team,

I visited today in kfc elante mall Chandigarh where they charged higher for 12 pc hot wings as compared to other stores, please find the bills attached

10-15 min delay in opening of kfc - Comment #3084199 - Image #0

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Address: Ambala, Haryana

Website: KFC food india

Dear kfc head
Yesterday i visited kfc branch in ambala jaggi petrolpump.. They are not accept payment via credit card or another via digital payment.. It is not a good thing.. Please correct this wrong thing. I will be complaint in consumer court. I am working in bank and also installed swipe machine. I check their, there is no issue in machine and network is ok..

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A

Arun10888

from Paravur, Kerala

May 2, 2018

I have ordered a combo pack on 27th April 2018. Payment was done through KFC website. Payment went successful. But order was not placed. Details of transaction is in attached screenshot. Please do the needful.

not accept money by credit card or paytm - Comment #3084136 - Image #0

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Address: Chennai, Tamil Nadu, 600092

Not received 10pc chkn in wednesday special and saice and straw takeaway fully disappointed from kfc koyambedu pls look after this [protected] i m shocked aftet going home pls help me unable to connect to the branch pls help me i have ordered and waited for 30 mins pls help me i have ordered for 1850 rs all in vain pls help me i m very frustrated pls resolve me

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Address: 628002

I purchase food in kfc restaurant in cunningham road kfc yum restaurants yesterday. I participate kfc feed back survey and had discount code : 78555. Again i purchase garuda mall kfc ur staff abhishek u go to discount code and discounted to cunningham road kfc restaurant. This discount code apply all over india i know. Ur kfc staff abhishek is not suitable for costemer. Thank you

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Varadaraj Minal

from Chennai, Tamil Nadu

Apr 26, 2018

Dear sir

Today i purchased 5 in 1 meal box from swiggy and bill no is [protected] dated[protected]
The bun and chicken used in burger is not fresh old stock as a result i ate the whole stuff if something happens to my health i will complaint to FDA.

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JOHNZON JOZPH

from Gurgaon, Haryana

Apr 30, 2018

When pepsi one full bottle is available for 35 rs. Ifsc is charging more than that amount for just a cup of pepsi.

This is very unfair.They are looting.

discount code - Comment #3082741 - Image #0

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Address: 560076

Website: [email protected]

I made a successful payment of rs.236.46 to kfc on 17th april but i didn't get an order id. The order was not placed and i would like a refund because you guys took the money but didn't deliver anything.

This is the message i got —
You just made a successful payment of rs. 236.46 at billdeskfood1
For future reference, your order id is npt[protected].
Thanks,
Paytm team

For your reference and faster resolution also sent screenshots of the conversation between me and paytm and message i got of successful payment from paytm. I have complained several times but you didn't do anything.

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Address: 382443

Website: kfc

Sir i was other paymnt in paytm tht time by mistake slected kfc voucher. Its unusful for me because i m pure vag.
I was complin in paytm for cancel my order n refund me i[censored]h cancl my ordr than paytm refund me. If this product usefull for me thn me not cancl my ourdr but i m pure vag so not useful it's west for me
[protected]@gmail.com

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Address: New Delhi, Delhi, 122016

Hi,

First of all i'm big fan of kfc however from last experience i felt bit disappointed as i've ordered super six with two zinger at 11 pm and when i contacted at the branch to add one more zinger the staff said it won't be possible for them to make an extra burger still at the end they are ready to make it but i don't know why they have delivered the uncooked super six basket, it was a horrible experience.. I would request you to please don't drop the quality of the product as i'm very loyal customer of yours.
Regards,
Lovepreet singh,

KFC India customer support has been notified about the posted complaint.

Apr 24, 2018

Updated by singhlove Hi,

First of all I'm big fan of KFC however from last experience I felt bit disappointed as I've ordered super six with two zinger at 11 PM and when I contacted at the branch to add one more Zinger the staff said it won't be possible for them to make an extra burger still at the end they are ready to make it but I don't why they have delivered the uncooked super six basket, it was a horrible experience.. I would request you to please don't drop the quality of the product as I'm very loyal customer of yours.
Regards,
Lovepreet Singh,
contact number [protected]
singh.[protected]@gmail.com

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Address: Hyderabad, Andhra Pradesh, 500016

Website: online.kfc.co.in

Hi sir/mam,

I was order the food from "online. Kfc.co.in" on 20/april/2018 around 8.00pm to 9.00pm, while ordering the food after payment is completed but oreder was not confirmed, i didn't get the order id and ididn't get the food also, no one called to me regarding my order and my payment was done but my money didn't get refund till now i was so irritated about your customercare, please check with my complaint and please refund my money back as soon as possible, please check the below attachment of my transaction towards to kfc and check with transaction id details, i hope i will get money back with in 2 days of time, otherwise i will complaint upon your team

Regards
Sirisha.

+1 photos

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Address: Dakshina Kannada, Karnataka, 575023

I am a regular customer of kfc mangalore city center. Although it is a busy restaurant, they are not following the kfc hygiene rules. Tables we're not cleaned, the same person who does the billing, arrange the food, clean the table. This is rediculous. Never use glouse. Not to mention wash basin. Dirty and smelly. These people will spoil kfc name. Please look into this matter on urgent basis. Thank you. [protected]@gmail.com

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Address: New Delhi, Delhi, 110018

This is to bring to your kind notice that i tejinder pal singh visited janpath branch on 21.04.2018 with my wife and kids at around 10.33 and we ordered the food.
The zinger burger was served to me i complaint about the bun it was too hard they gave me new one but again the taste was not that good which u use to serve and the other chicken which i ordered was also hard and there were mors complaints by the other persons. It was my last visit to kfc.

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Apr 22, 2018

Updated by Tinu Kochhar [protected]

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Address: Kolkata, West Bengal

Website: kfc.co.in

Got a 1000rs from a friend.
But when orderd a 1300rs meal we could only redeem 100rs from that gift card. The girl at the counter could not redeem full amoutn. And the remaining amount is still there but cannot be redeemed.
Need solution for this.

When i talked to the manager he could not resolve the issue, he said some sort of transaction id is needed even though i provided every shred of information.
1) the coupon code.
2) the buying details. Bank transaction id
3) the bill for the food.
=bill information=
Devyani international ltd.
Sh no 10, 11 & 12, ep-block-sec-5
Salt lake electronic city, kolkata
Inv no: [protected]
Ord no: [protected]

+3 photos

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SK Nikhandia

from Delhi, Delhi

Apr 23, 2018

Hi,
I had ordered food from kfc and its not delivered. Also KFC's app dosen't work properly. Kfc's home delivery is very pathetic. If they can't deliver the food then why they took order for home delivery. I want refund please help.

only 100rs could be redeemed from 1000 rs gift card - Comment #3075904 - Image #0

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R

royganesh168

from Noida, Uttar Pradesh

Apr 24, 2018

I ordered KFC bucket with Noida KFC outlet.they promised me items will be delivered in 30 minutes but it took him 2 hrs to deliver the product.and also store manager and delivery boy misbehaved with me on phone call.i want strict action to be taken against them if not I will raise the complain with higher authorities.i want reply asap.

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jenirich

from Tirunelveli, Tamil Nadu

Apr 24, 2018

I have purchased a gift voucher for rs.1000/- through kfc app on my hand phone on 6th april 2018 through my debit card. The amount got credited in kfc mumbai account. I have not received any gift voucher or e-mail till date. Tried various points to contact kfc no proper reply. Will i get voucher or my money back ?

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Address: Pune, Maharashtra, 411060

Today i have plan for outing with my family and i have coupon of meal from nearbuy app but your amnora mall outlet can't give me services due to net problem all staff spoken argantlly it was very disappoiting me. Take action as early as possible on this type of problem and never happen this again with any customer. This types of insident dicress your brand value from market.

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Address: Ludhiana, Punjab, 141001

I had ordered food being a very regular customer of kfc but the staff at ansal plaza branch on ferozepur road, ludhiana, punjab were extremely dumb, couldnt find the simplest address and on telling him off he said collect if from the branch. Then eventually it was delivered cold, no mention on the boxes both burgers in the zinger box which caused a major mixup. After that the manager was rude and arrogant. Definitely not upto kfc standards! Very dissapointed!

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Address: Faridabad, Haryana, 121002

Dear sir,
I'm team member of kfc of eldeco mall, sector-12, faridabad. The food quality is very cheap because we use expired bun because we have to do it in the order of restaurant manager. At the time of checking we throw expired bun in the dustbin and after that we use bun from dustbin. I always feel guilty of customer but i can't do anything.

There is one other issues of all team member that is team member have to work 10 hours or some time 11 or 12 hours.
And the shift time is only 9 hours. All team members are helpless they can't do anything.

Managers are ruling over the team member.

Please look into the matter for kfc growth.
Thanks.

+1 photos

Apr 21, 2018

Complaint marked as Resolved

All legitimate actions are taken. There is no issue now.

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Pjadvice

from Delhi, Delhi

Apr 20, 2018

Dear sir,
I'm team member of kfc of eldeco mall, sector-12, faridabad. The food quality is very cheap because we use expired bun because we have to do it in the order of restaurant manager. At the time of checking we throw expired bun in the dustbin and after that we use bun from dustbin. I always feel guilty of customer but i can't do anything.

There is one other issues of all team member that is team member have to work 10 hours or some time 11 or 12 hours.
And the shift time is only 9 hours. All team members are helpless they can't do anything.

Managers are ruling over the team member.

Please look into the matter for kfc growth.
Thanks.

KFC India Complaints & Reviews

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KFC India reviews & complaints page 99

no bill given for the food I have taken

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cctv not working

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about product as well as water.

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severe delay in the delivery and food is cold

refund of order cancellation

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no refund of money

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10-15 min delay in opening of kfc

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not accept money by credit card or paytm

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i have ordered 10pcs chicken wednesday special

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discount code

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payment made but didn't deliver order

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by mistake order

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quality of the food (uncooked)

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while order the food order not confirmed and payment not received,

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unigen kfc mangalore city center

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complaint about burger

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only 100rs could be redeemed from 1000 rs gift card

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sevice

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super poor service, cold food, arrogant stupid staff

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about food and managers

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