KFC India — Bad quality food

ishaverma1983

from Patiala, Punjab

Address:	New Delhi, Delhi, 91
Website:	kfc

Dear Ceo,
I am a big fan of KFC and i am writing this mail to you with huge disappointment .due to bad quality of chicken i am complaining..i have ordered smokey grilled chicken on friday evening and when i tasted it it was not at all fresh..i made complaint to kfc manager Mr.Amit and as per him we can consume kfc food in dine in and can not take it away at home as it will not be fresh after 15 min..
I am amazed to listen this as i am a regular customer of kfc and i used to have this most of the time at my home and i have never faced any problem.He has told ne that you stay in chatterpur so we cn not provide you delivery there and that is why our chicken was nt fresh that time when u consumed it.after approx.15 min.What a lame excuse it was.Later on he told ne that i am ready to give fresh order to you but you have to come to our store..Another pain fir cust like me.i had to leave all my work just to pick up the kfc order again because my chicken was not fresh..and it was my mistake to order it frrom kfc.Kindly look into this matter as this kind of lame excuses after doing mitakes and treat cust like a big fool will not be accepted.
Waiting for reply asapIsha vermaSent from my Samsung device.

Was this information helpful?

No (0)

Yes (0)

KFC India customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by ishaverma1983 Dear Ceo,
I am a big fan of KFC and i am writing this mail to you with huge disappointment .due to bad quality of chicken i am complaining..i have ordered smokey grilled chicken on friday evening and when i tasted it it was not at all fresh..i made complaint to kfc manager Mr.Amit and as per him we can consume kfc food in dine in and can not take it away at home as it will not be fresh after 15 min..
I am amazed to listen this as i am a regular customer of kfc and i used to have this most of the time at my home and i have never faced any problem.He has told ne that you stay in chatterpur so we cn not provide you delivery there and that is why our chicken was nt fresh that time when u consumed it.after approx.15 min.What a lame excuse it was.Later on he told ne that i am ready to give fresh order to you but you have to come to our store..Another pain fir cust like me.i had to leave all my work just to pick up the kfc order again because my chicken was not fresh..and it was my mistake to order it frrom kfc.Kindly look into this matter as this kind of lame excuses after doing mitakes and treat cust like a big fool will not be accepted.
Waiting for reply asap
Isha verma
[protected]