KFC India — Delayed delivery and unresponsive management

Address: 147001

Website: kfc.co.in

I had ordered a hot and crispy bucket for home delivery on 26 Oct 2016. The order was never confirmed by the local management. When I called back, they were not confirming a proper order and were completely oblivious of my requirements. They reordered it and said it would take 10-15 min to dispatch as they were "short handed". I waited for 30 min but I started having hunger cramps and my friends were getting restless. When I tried contacting back, no one picked the the call. So I went to the restaurant itself and found 4 bikes already standing (contradictory to what the manager told that they were short handed and all bikes were out for delivery). It was frustrating experience. I would like you to change the whole management and also warn the franchise manager to not repeat this kind of blunder I the future. It was a humiliating experience as my friends were waiting desperately at my residence to have their dinner.