[Resolved] KFC India — delayed delivery, cold product, not properly cooked

Mithin Johnson

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	online.kfc.co.in

I ordered kfc from gachibowli yesterday (21/6/2018). And the following issues occured -
1) delivery took 1.5 hours for a distance of 3 kms till the point.
2) food when arrived was very cold and stale.
3) we ordered "hot and crispy" chicken, but the state of t he chicken was horrible. It was not properly cooked, and chicken was raw.

We had to throw away the food, but as the delivery was delayed, we didnt have an option of ordering from another restaurant as it was too late and all restaurants was closed.

Order id - 1439

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Oct 31, 2018

Complaint marked as Resolved

Gave us new order, and in delivered it on time . And the manger also gave confirmation that it wont happen again. Happy with response.

KFC India customer support has been notified about the posted complaint.

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Comments

Ädïl Zàhûr

from Bengaluru, Karnataka

I have just ordered 389rs chicken from KFC app .the amount got deducted from Paytm.
And at last they cancelled the order.
Pls look into the Matter and refund my amount back