KFC India — delivery and customer service

Address:	110068
Website:	online.kfc.co.in

Hi, this is monami and i am a customer of kfc. Today i placed an order from the kfc branch at anupam pvr, saket at 13:38 pm. The order was online paid. However, i didn't receive any confirmation call from the branch. So, i decided to call these guys after 10 mins regarding my order. The person who picked up confirmed that my order was placed and that it would be delivered to me by 14:10 pm and i was okay. But now it has been 2 hrs already, i have given them 3 calls from my side to the branch and a minimum of 3 calls to the delivery executive who spoke to me precisely at 13:50 pm about my order being taken out for delivery. However, when i placed my concern, the manager ms. Kirti was so negligent and rude, making excuses as to how my phone was switched off and acusing me of not picking up the calls. I don't understand, i have been the one enquiring about my order, literally confirming my order and begging to get it delivered fast and this is what you call the "kfc memorable service"? It's my worst experience with kfc. Right now it's 15:41 pm and i still haven't received my order.

Contact: [protected]
Email: [protected]@gmail.com