KFC India — Delivery of bad food | |||||
I'm Dr. Thomas, , Kolkata..I have been a regular customer of kfc for last 4 years..I like your food and varieties.. The kfc nearest to my hospital is in hatibagan..I have taken food from there directly and by home delivery.. Last year, I ordered food online and your delivery team delivered it by 2 hours( the distance to be converted was just 2km)..I called again and again and finally a guy picked up and told they will deliver in next 15 minutes and it went on and finally I got it delivered in about 2 hours.. Then I called and shoes at the kfc for late delivery and not to repeat it..a few days later I called for online order and they were not picking the phone, , , when I called from another number, , they took the phone and cut it again as soon as I told my name... Then they never took a call from both the numbers.. Finally I called from a third number and asked to connect me to the manager there.. He talked to me and apologized and told me not to file a complaint and he will personally make sure the smooth running in further order...a few days later I ordered again and they gave me for on time, , but the next day Me and my friend suffered from acute food poisoning..I felt like they purposefully provided us with stale food in avenge of the previous happenings.. Then I stopped online ordering.. While I used to visit other kfcs .. Today again I ordered, , , in fear of giving bad food again, , I ordered via Zomato.. When they called for address, , when I told my name only, , they told me the rest of the address, , as if they were waiting for it.. As expected, , today Ajay I got bad food, , after eating which me and my friend started having abdominslal discomfort... This day I have decided to file compliance against the kfc firm in COPRA and wherever I can till I get justice done Was this information helpful? | |||||
KFC India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I ordered for food from KFC, dated 18/01/2017 and paid Rs 304 via netbanking for the same. But the order got cancelled on its own. But till now the money did not get refunded. Please look into the matter.
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at ansal plaza, ludhiana, punjab
On wednesday your deal is Rs.300 get 12 pcs chicken but they only provide 10 pcs instead of 12 pcs, they said its not showing in the system
you all are publishing your ads on tv and social media but in actual that not exist
So please refund the price money or stop promoting ads