KFC India — Delivery of old food

Address:

Kolkata, West Bengal, 700004

I'm Dr. Thomas, physician, rgkar medical college, Kolkata..I have been a regular customer of kfc for last 4 years..I like your food and varieties.. The kfc nearest to my hospital is in hatibagan..I have taken food from there directly and by home delivery.. Last year, I ordered food online and your delivery team delivered it by 2 hours( the distance to be converted was just 2km)..I called again and again and finally a guy picked up and told they will deliver in next 15 minutes and it went on and finally I got it delivered in about 2 hours.. Then I called and shoes at the kfc for late delivery and not to repeat it..a few days later I called for online order and they were not picking the phone, , , when I called from another number, , they took the phone and cut it again as soon as I told my name... Then they never took a call from both the numbers.. Finally I called from a third number and asked to connect me to the manager there.. He talked to me and apologized and told me not to file a complaint and he will personally make sure the smooth running in further order...a few days later I ordered again and they gave me for on time, , but the next day Me and my friend suffered from acute food poisoning..I felt like they purposefully provided us with stale food in avenge of the previous happenings.. Then I stopped online ordering.. While I used to visit other kfcs .. Today again I ordered, , , in fear of giving bad food again, , I ordered via Zomato.. When they called for address, , when I told my name only, , they told me the rest of the address, , as if they were waiting for it.. As expected, , today Ajay I got bad food, , after eating which me and my friend started having abdominslal discomfort... This day I have decided to file compliance against the kfc firm in COPRA or wherever I can till I get justice done