KFC India — kfc kolkata - gariahat money deducted but order was cancelled

Hi, my name is abhishek and i have visited kfc store which is located at hindustan park, golpark, gariahat, kolkata on 30-aug-2019 at around 03:20 pm. I ordered burger, chicken popcorn and 2 drinks and the bill was rs. 175.99. I have given my sbi debit card and the attendant tried but she said the transaction was failed due to some network problem. And then i paid the order in cash. But when i returned to home i found that rs.175.99 was deducted from my account for my order which i already paid in cash. I returned to them to enquire and they said the money will be refunded in 4-7 working days. But till today (After 8 days) my money was not refunded. Please find the transaction details below from my email. Thank you for using your sbi debit card 524xx0866 for a purchase worth rs175.99 on pos kfc, at kfc, txn# 214934. Please refund my amount asap.
Was this information helpful?
No (0)
Yes (0)
KFC India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Abhishek, this should not have happened. Please share your concern on https://feedback.kfc.co.in/ and we will look into it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KFC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    2686
    Pending
    0
    Resolved
    503
    KFC India Phone
    +91 12 4402 5100
    KFC India Address
    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all KFC India contact information