KFC India — Missing of food items

Address: Shop No. 124, SN, Namasivaya Chetty St, Pudumanaikuppam, Royapuram, Chennai, Tamil Nadu 600013

Website: restaurants.kfc.co.in/kfc-royapuram-restaurants-royapuram-chennai-110388/Home?utm_source=locator&utm_medium=googleplaces

I had ordered a Ultimate savings bucket (combo) and a regular popcorn chicken from KFC Royapuram, (15/11/2021) through zomato.
The order didn't have the side dips and beverages that it supposed to have along with the combo. This type of issue has happened to me for the second time consequently from the same branch.
To make myself more clear about this issue, the first time I meet with this issue the branch manager requested me to bare with their fault and delivered the left out items nearly after half an hour. But, the second time that is on the date mentioned above the packaging was so badly done, the preparation delayed more than 15 mins and to make things even more worse the dips and beverages was not kept along with the package.
I paid as per the price listed in the zomato app but received that is disreputable from their side makes the case worse.
I kindly ask the authority to take action against this issue and request a refund from the branch.