KFC India — Money deducted but order received the order

I placed an order through kfc app on 12 May 2021, in the name of vibha ... amounting Rs 1386/-... money was deducted from my paytm acnt whereas i did not receive the order neither there was any confirmation msg regarding my order... i have been trying to contact on the number given on kfc app ie [protected] but there is no response... kindly refund the money
+1 photos
Was this information helpful?
No (0)
Yes (0)
KFC India customer support has been notified about the posted complaint.
May 12, 2021
Updated by vibha1781
money deducted but did not receive the order
Verified Support
May 15, 2021
KFC India Customer Care's response
Hey Vibha, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
May 16, 2021
Updated by vibha1781
name, date, paytm transaction number number (along with the screenshot) everything is mentioned in the complaint... don’t know about the restaurant details and order Id b’coz I didn’t get any confirmation msg regarding my order and no information on the app regarding the same.. I was informed on the mail that due to some technical issue order could not be placed.. money was debited from my acnt it is clear from the screen shot attached with my complaint earlier
May 18, 2021
Updated by vibha1781
when will I get my refund?
Complaint comments 

Comments

on which email id all this information need to be send... kindly provide
when will I get the refund?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KFC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    2688
    Pending
    0
    Resolved
    503
    KFC India Phone
    +91 12 4402 5100
    KFC India Address
    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all KFC India contact information