KFC India — My money was debited from my paytm wallet but the website didnt show that I have placed any order. I had placed a takeaway order.

Pulkitttttt

May 22, 2021

Address:

Amritsar

I had made a takeaway order from the kfc app by paying through paytm. When I clicked the “pay” button. The money was debited but it just opened the kfc website without any bill or anything. When I reached the kfc outlet they told me that there is no order by my name. 599 rs was the bill . Please refund asap. I’m sharing the page which was opened when I paid ghe amount.

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KFC India customer support has been notified about the posted complaint.

Verified Support

May 24, 2021

KFC India Customer Care's response Hi,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

May 24, 2021

Updated by Pulkitttttt Kfc, Aventura Mall, 35B/36/13, Lawrence Road, Amritsar, Punjab 143001
Paytm wallet transaction ID- [protected]
Paytm order id[protected]
Mode of payment- Paytm Wallet
Order was being placed on the kfc app through paytm.
Money was deducted but order wasn’t placed.
599 rs paid to sapphire foods india pvt ltd.
Date- 22nd may 2021
Time-7:04 pm