KFC India — Order from KFC App and amount got debited but order failed.

Address:Benagaluru

Hi,

I've placed an order in KFC mobile app and the order got failed but the amount got debited from my account, usually, in this kind of cases the refund will get credited within few days, I've made the payment on 6th of august and till now there is no response from KFC team and no refund.

I've made the payment through payzapp
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KFC India customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
KFC India Customer Care's response
Hey Jestina, we'd really like to review this further. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that our team can get in touch with you regarding the same.
Aug 17, 2020
Updated by jestinas
Hi Team, the mail id got trimmed by the forum
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