KFC India — order not placed yet money deducted from credit card

Address:Khordha, Odisha, 751013

Paid rs 765 by credit card on 15th november 2017 at 9:21 pm on order by name suman mishra. Received the message "dear customer, your order could not be placed due to some technical error. The transaction amount will be refunded to your bank within 7 business days." but still not received a refund. Order placed for kfc bhubaneswar for home delivery.
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I had made an order through KFC app. And I had been paid sum of amount 449.69. amount has been deducted from my Paytm wallet but not order successed.

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