[Resolved]  KFC India — order placement failed but amount deducted

Address:641004

I am in coimbatore and i had placed an order using the kfc app and paid using google pay. This was supposed to be my first order using the app. The amount was deducted. However when i went back to the app the order was cancelled and the said reason was cancelled transaction. The transaction was a success and amount has been deducted from my account. The order is still in the cart.
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Feb 27, 2020
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
KFC India Customer Care's response
Hi Subash, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will resolve this ASAP.
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