KFC India — Payment issue classic zinger box from Lake mall branch

ankita mondal07

Nov 9, 2021

Address:

Bhawanipur , Kolkata

Dear Team,
Today I visited kfc store at Lake mall, Kolkata, West Bengal. I ordered 1 classic zinger box. Staff of kfc swip my atm card twice but she said that internet issue, payment fail again she took my credit card and swip then she confirmed me that payment is successful. But after few minutes I checked my savings account .. amount is deducted from my bank account. I payed twice for 1 classic zinger box. Rs.278.99 from my savings account and again from my credit card payed RS. 278.99 for only 1 classic zinger box. I want to back my amount as soon as possible.

I visited kfc from my childhood but still I am not facing issue like this. Please do the needful and revert my balance.

Thanks & regards
Ankita Mondal

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KFC India Customer Care

from Mumbai, Maharashtra

Nov 10, 2021

Verified Support

Apologies Ankita! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.

ankita mondal07's [Complaint's author] reply, Nov 11, 2021

As per KFC staff he said that amount will be credited within 48 hours. 48 hours has been passed ..Almost 3days over I am not getting money. What should I do now? Now KFC is become e cheat fund? I want my money back. I am a student .. I don't have to much to time to follow up on this.