KFC India — payment made, order not placed - order attempt via kfc india app at [approx 08:47 pm, 9th april 2025]

Dear KFC India Customer Service,

I am writing to complain about an issue I encountered while trying to place an order through the KFC India app at approximately 08:47 pm on 9th April 2025.

I completed the payment of ₹458.01 using Google Pay, but unfortunately, no order was generated or confirmed. I have attached a screenshot as proof of the successful payment.

My transaction details are as follows:

Transaction ID/Reference Number: UPI Transaction ID:[protected]
Date and Time of Payment: 9th April 2025 at 08:47 pm
Amount Paid: ₹458.01
Payment Method: Google Pay

I would like to request a full refund of the amount as soon as possible since the order was not processed. Please investigate this issue and initiate the refund process at your earliest convenience.

You can reach me at vishal.[protected]@gmail.com for any further clarification.

Thank you for your time and attention to this matter.

Sincerely,