KFC India — quality of hot and crispy chicken in kfc store in pune amanora mall

Address:

Pune, Maharashtra, 411028

Hi,

I have been a regular customer of kfc for several years.

I want to raise a complaint on quality of hot and crispy chicken in kfc outlet in pune, amanora town centre mall.

On multiple occassions i have observed that the batter used in hot and crispy chicken is very thick and therefore making the chicken not crispy at all. It it almost unedible with the batter being so thick and of poor quality when fried.

Surprisingly this issue is with this outlet (Kfc store in pune amanora mall) only. I have eaten in other places and this issue doesnt happen there. Since i live near the mall, i have been ordering mutiple times, and the issue happens regularly.

I have raised the issue with manager of the store, and they told me thats how kfc chicken is everywhere. I am surprised that being a global brand how the quality differs in different stores.

Pls do a random check at that outlet and see for yourself whether what i am saying correct or not.

Hope you are able to correct this issue, as i feel there damage being done to the kfc brand with the quality of hot and crispy chicky being provided at this outlet.

Regards,
Dhruva chatterji
[protected]@gmail.com