| Address: KFC, Unit No 01/02/03, Elan Marcade, Delhi Jaipur Expressway, Sector 80, Manesar, Haryana - 122050 |
Dear KFC Customer Support Team,
I am writing to formally raise a serious complaint regarding an extremely delayed refund for an undelivered order.
Below are the order and transaction details for your reference:
Order Number: K[protected]
Order Date: May 28, 2026
Total Amount Paid: ₹798.96
Payment Method: Google Pay
Transaction ID:[protected]
It has been more than 60 days since this order was placed and paid for in advance, but the food was never delivered, and my money has not been refunded. I have contacted your customer support multiple times and even personally visited the Manesar outlet, but I have still not received any resolution.
This unwarranted retention of my money and failure to deliver the service constitutes a clear deficiency in service.
Please process my full refund of ₹798.96 immediately to my original payment method. If this is not resolved within the next 3 days, I will be forced to escalate this matter officially through the National Consumer Helpline and pursue legal proceedings under the Consumer Protection Act, 2019.
Kindly treat this with utmost urgency.
Sincerely,
Shubham Choudhary
Phone: [protected]
Email: [protected]@gmail.com Was this information helpful? | 
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