I hope this message finds you well. I am writing to bring to your attention an issue I encountered while attempting to place an order through your online platform.
On 10th July 2024, I tried to place an order at KFC App, but unfortunately, the order was not successfully placed. However, the payment was deducted from my UPI account, which I verified through my bank statement. The details of the transaction are as follows:
Date of Transaction: 10th July 2024, 17:54 hrs
Amount Deducted: 798.10 rupees
UPI Transaction ID:[protected]
Despite the payment being processed, I did not receive any confirmation of the order, and no order was delivered. I kindly request a prompt resolution to this issue and a refund of the amount deducted from my account.
Please find attached a screenshot of the transaction for your reference.
I appreciate your immediate attention to this matter and look forward to your prompt response. If you require any additional information, please do not hesitate to contact me at anshumansingh.[protected]@gmail.com
Thank you for your understanding and cooperation. Was this information helpful? | 
Post your Comment