[Resolved] KFC — Money Deducted but order not placed | |
This is to inform you that on the 13th of this month, I made an order on the KFC app, which amounted to 380 rupees. I paid for the same with my account on Axis bank. The money was deducted from my account, but no order was placed on the app. I contacted the bank yesterday, and they told me that the payment was successful from the bank, with payment reference no. VUTI[protected]. Kindly look into the matter and issue my refund. Thank You.
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Aug 9, 2021 Complaint marked as Resolved KFC India customer support has been notified about the posted complaint. Verified Support Nov 29, 2020 KFC India Customer Care's response Hi Jamyang, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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