[Resolved] KFC — Not refunding for an order which was never delivered

tusshar jha

from Imphal, Manipur

Jul 3, 2021

Address:	Janakpuri, delhi
Website:	online.kfc.co.in Web results Order Online for KFC Fried Chicken Bucket Home Delivery or ...

I ordered food from the KFC app. Made the payment via phonepe. But even after deducting the payment, the food was not ordered. It's been more than a week but they Haven't refunded my payment as well. I complained about it to the customer care as well but they aren't helping either.

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Aug 6, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

KFC India Customer Care's response Hi Tusshar, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.