KFC — Order cancelled money refund delayed

sunny rekula

Address:	kfc kompally
Website:	online.kfc.co.in/menu

On 24th sep i kept a order from KFC but order got cancelled and my money is debited rs798 .and i told that money will be refunded in 5 to 8 days but now 11days passed still no refund has happened and from two days they are not even replying ..the only replies i got is plz have patience our team willreach you .they are repeatedily saying this but no refund is happening

Date of transaction 24 September
Amount 798
Debit card payment

Order Number[protected]-3369

my mail id [protected]@gmail.com

+1 photos

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KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2020

KFC India Customer Care's response Hi Sunny,

We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

Regards,
KFC India

Oct 09, 2020

Updated by sunny rekula every thing you asked is mentioned above plz check properly

Oct 09, 2020

Updated by sunny rekula [protected]