Khazana Jewellery — cheating / non traceable of deposited amount and account under gold scheme

Address:

Khazana Mall Station Road, Visakhapatnam, Andhra Pradesh

Sir, i opted for rs.3000/ month gold scheme for 11 month and deposited on 17/10/19 at vizag station road khazana mall under code of one of your employee code no. 02m11290.
I have paid rs.3000/ through my sbi card 9713 (Last 04 digit) and from a/ c no.[protected] (Naval base, vizag branch) and my mob no. Was given [protected].
Even i got sms on 22/12/19 and 21/01/20 (21.02&21.25 pm respectively).

I went personally to your this branch to 22/01/20 to enquire and deposit but your staff could not find my mob no. And details.

I feel cheated by someone as it is not traceable hense i am not able to deposit further.
Kindly look in to it seriously. Sir/ madam
Regards
Rakesh kumar, [protected].
[protected]@gmail.com