Address: | Coimbatore Stores |
Joined the scheme in Jan 2019, scheme ended in Dec 2019. I have been chasing them up over phone, whats app, email and telephone till today none of the staff took initiate to solve the on going issue. Did send email to MD twice didn't receive any response however when I sent an email stating that I will seek refund also mentioned option of taking the matter to consumer court received response stating that I am unlawfully extracting gain from them.
People at head office not aware of the full details what's happening with the customers they are backing their staff.
They are unable to accommodate any custom designs requested just to avoid they also quote more grams for any designs requested when it could be done in less number of grams.
Customers are forced to choose the designs what they have, however they will convince the customer stating any custom designs can be done. when the scheme ends they play dirty game by forcing customers to choose the designs they have.
Management are blind sighted by believing the staff. Was this information helpful? |
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