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Khazana Jewellery Complaints & Reviews

www.khazanajewellery.com
1
Updated: Jan 5, 2026
Complaints 227
Resolved
14
Unresolved
213
Bad 😕 It seems that Khazana Jewellery has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Khazana Jewellery reviews & complaints page 2

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M
manikumar adabala
from Powai, Maharashtra
Mar 5, 2023
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Address: Rajahmundry,Andhra Pradesh

Hello,

I bought chain in your store at rajahmundry Andhra Pradesh, 10 days ago
It’s broken with in days,
I clearly explained your staff ibrahim before I take, I need for daily wear need be strong, how delicate it is, I want to replace the design or else refund the money

Note: your staff response too rude towards customers especially there is person called himself as manager name Varma at your Rajahmundry store
I’m sure I don’t refer again your Khazana

I’m extremely disappointed with Khazana
Very bad
Khazana Jewellery customer support has been notified about the posted complaint.
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    A
    Amarnath Alla
    Feb 25, 2023
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    I have purchased a diamond ring for my better half, which was sold by khazana jewellery, chanda nagar branch. during purchase they said and confirmed us. it can be worn for daily purpose as we except to wear engagement ring daily.

    After our engagement, ring started to shape out and displace and even a attachment broke. As my wedding is getting closer and one week away. we have went to the store requesting for replacement or requested for change in ring. As quality of the product is not upto the mark. for a diamond ring is not the right standard. The purchase experience even got worse when we were told we had to wait for 20 more days as it had to go to Chennai, they didn’t understand the importance of the event of wedding ring has to be there. Manager stated single ring cant’t be sent and it has to be sent in a bulk schedule. I am very sure this will get damaged even after repair. Hence i needed a full refund of the purchase. It is not suited for purpose intended.
    Khazana Jewellery customer support has been notified about the posted complaint.
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    The ring was out of shape just in one week and in 2 days after wearing
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      J
      javed ibrahim
      Jan 29, 2023
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      Address: Visakhapatnam

      Mr psycho manager naresh he didn't know how to talk with staff, he is very rude vulgarity person.
      Everyone manager resigning because of him,
      Giving to every staff Pressurised,
      No development
      Only doing politics with staff
      13hours for female workers also.
      ### policies
      Every staff is resigning because of him

      Please do change the management..
      Khazana Jewellery customer support has been notified about the posted complaint.
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        J
        javed ibrahim
        Jan 29, 2023
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        Address: Visakhapatnam

        Mr psycho manager naresh he didn't know how to talk with staff, he is very rude vulgarity person.
        Everyone manager resigning because of him,
        Giving to every staff Pressurised,
        No development
        Only doing politics with staff
        13hours for female workers also.
        ### policies
        Every staff is resigning because of him

        Please do change the management
        Khazana Jewellery customer support has been notified about the posted complaint.
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          V
          Venkateswaramma Akula
          from Mangalagiri, Andhra Pradesh
          Jan 25, 2023
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          Address: Guntur, Andhra Pradesh

          Hi,
          My mother bought a chain which is of 47 grams and billing is also made for 47 grams, now it’s weighing only 42 grams and we have brought only one item and we showed the bill also to the management. We need the compensation for the 5 grams. It was bought in the vijayawada store . Help us on this issue
          Khazana Jewellery customer support has been notified about the posted complaint.
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            J
            Jagath Vasarla
            Dec 26, 2022
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            Fake Offers on gold schemes

            Address: Vanasthalipuram

            I would like to express my disappointment regarding the staf behavior at khazana Jewellery chaitanyapuri branch.

            I applied for a gold scheme of Rs 5000/month and at the time of applying I was offered to select a complimentary gift and I selected a cooker but the staf said that the stock of selected item was not available now and they will call me when it is available.

            After 2 months as I havnet received any call...
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            L
            Lakshmi bavisetti
            from Kakinada, Andhra Pradesh
            Dec 24, 2022
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            Address: Kakinada

            I have done online payment through phonepe in khazana jewellery app. My amount was debited from my account. But it is showing that dropped in khazana jewellery app.
            Khazana Jewellery customer support has been notified about the posted complaint.
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              L
              Lakshmi bavisetti
              from Kakinada, Andhra Pradesh
              Dec 24, 2022
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              Address: Kakinada

              I paid amount through phonepe in khazana jewellery app. My amount was debited. Payment was successful. But it is showing that pending in khazana jewellery app.
              Khazana Jewellery customer support has been notified about the posted complaint.
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                M
                Moshitha
                from Noida, Uttar Pradesh
                Nov 2, 2022
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                I made the monthly payment for my saving scheme via debit card. The payment took place and money got debited. But the transaction is showing as "Cancelled". Kindly assist me with the same.
                Khazana Jewellery customer support has been notified about the posted complaint.
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                  N
                  Nagamahendra Vakati
                  Sep 5, 2022
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                  About scheme

                  Address: Ongole

                  I joined the scheme on September 2021 for the 11 months scheme and I paid till dec for 4 months (16k per month).after that due to medical reasons I Didnot pay the amount.After maturity date (aug) I went there to buy the gold and they told me that gold Wastage not covered because of less payments and the complimentary gifts have to pay.these are the things they Didnot told me at the beginning...
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                  C
                  C. Rathnakar
                  from Hyderabad, Andhra Pradesh
                  Aug 21, 2022
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                  We have subscribed for 11 months Gold Instalment Scheme on 26Jul 22.
                  But the related Offer Gift was not available in stoch, and intimated us to supply in a month time. On 20th Aug. inquired about it. But still they didn't receive the stock.
                  It embarassing to hear it fron such a big company why can't the manage simple things.
                  Khazana Jewellery customer support has been notified about the posted complaint.
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                    S
                    Suresh98283
                    from Hyderabad, Uttar Pradesh
                    Aug 17, 2022
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                    Address: Kukatpally

                    Weight issue and bad quality
                    Khazana Jewellery customer support has been notified about the posted complaint.
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                      R
                      Rambabu#1974
                      from Visakhapatnam, Andhra Pradesh
                      Aug 17, 2022
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                      Address: 9985577067

                      I have paid 5000/- on 19.6.2022 at ur shop visakhapatnam, near sangam Sarat theatre visakhapatnam thru phone pay. But my amount not came back. Please take immediate action
                      Khazana Jewellery customer support has been notified about the posted complaint.
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                        N
                        Naveena99999
                        Aug 1, 2022
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                        Address: Somajiguda, Hyderabad

                        I have purchase gold of about 6 lakhs and by mistake i made a payment of 6929 extra on 24.07.2022 and the staff there told me that money shall be refunded in 07 days and I haven't received the amount even by 01.08.2022. Please resolve this and do refund the excess amount paid. Thank you.
                        Khazana Jewellery customer support has been notified about the posted complaint.
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                          V
                          Viji Anand
                          Jul 27, 2022
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                          Gold Scheme Plan

                          Please note at the time when I joined the above plan I was advised by your staff that each certain amount of gold depending on the price per gram will be accumulated each month as shown below:
                          Months Monthly Advance Gold Rate per gram Weight - Grams
                          1 12, 000 3, 600 3.[protected]
                          2 12, 000 3, 700 3.[protected]
                          3 12, 000 3, 800 3.[protected]
                          4 12, 000 3, 900 3.[protected]
                          5 12, 000 3, 650 3.[protected] br...
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                          M
                          Mounika gullipalli
                          from Hyderabad, Telangana
                          Jul 24, 2022
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                          Address: Chandannagar Hyderabad

                          Hi KHAZANA Jwelles Team,

                          I visited Hyderabad branch yesterday night at near Miyapur branch.the worst experience I faced for the first in my life as I regular customer to vishakapatnam they received so good and decent but yesterday the manager and sales girls was like hell in Chandannagar branch Hyderabad.

                          Issue: I waited for 1 hour at bangle section and I was so frustrated because sales girls reacting very rude manner when we ask how much time it will took to show bangles. I waited another half an hour …one of the sales women came and show item of Jwellery with disinterested manner, finally I selected and I went to upstaris for silver the same problem I faced..ok I selected my silver items and bangles at last.. to get my final estimation of my gold they took another 2 hours… worst manager and staff not even respectful..every women customer scolding manager directly but he is not responding you can watch CC FOOTAGE.

                          Please treat customer with good service.

                          My experience: worst of the worst
                          Khazana Jewellery customer support has been notified about the posted complaint.
                          Jul 24, 2022
                          Updated by Mounika gullipalli                           Hi KHAZANA Jwelles Team,

                          I visited Hyderabad branch yesterday night at near Miyapur branch.the worst experience I faced for the first in my life as I regular customer to vishakapatnam they received so good and decent but yesterday the manager and sales girls was like hell in Chandannagar branch Hyderabad.

                          Issue: I waited for 1 hour at bangle section and I was so frustrated because sales girls reacting very rude manner when we ask how much time it will took to show bangles. I waited another half an hour …one of the sales women came and show item of Jwellery with disinterested manner, finally I selected and I went to upstaris for silver the same problem I faced..ok I selected my silver items and bangles at last.. to get my final estimation of my gold they took another 2 hours… worst manager and staff not even respectful..every women customer scolding manager directly but he is not responding you can watch CC FOOTAGE.

                          Please treat customer with good service.

                          My experience: worst of the worst
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                            N
                            nagaraju siriki
                            Jul 23, 2022
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                            Address: Vizag

                            Good evening sir,
                            This is Nagaraju siriki from annavaram ...i have 3 khazana account ..once of the account is completed one month before so family went to khazana jewellery for receiv the gold in tuni ...but gajuwaka branch connt reply confirm message mail .. almost i am waiting more then 2 hour still no reply from gajuwaka branch...please file the complaint... I am not satisfied in your branch [protected]
                            Khazana Jewellery customer support has been notified about the posted complaint.
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                              V
                              Viji01
                              Jul 22, 2022
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                              Gold Savings Scheme Plan

                              Address: Coimbatore Stores

                              Joined the scheme in Jan 2019, scheme ended in Dec 2019. I have been chasing them up over phone, whats app, email and telephone till today none of the staff took initiate to solve the on going issue. Did send email to MD twice didn't receive any response however when I sent an email stating that I will seek refund also mentioned option of taking the matter to consumer court received response stating that I am unlawfully extracting gain from...
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                              K
                              K srikalyani
                              from Hyderabad, Telangana
                              Jul 17, 2022
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                              Iam having scheme 11 months now they are not responding. Now we are waiting for 2 hours but still they are are not responding I want to take gold now 2 nd 4 th floor customer service is very bad they are talking nonsense they are busy why they are getting salaries to receive customers next time I want take schme
                              Khazana Jewellery customer support has been notified about the posted complaint.
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                                P
                                Purvi2015
                                Jul 7, 2022
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                                Address: Vizianagaram town AP

                                This is V. MADHUSUDHAN ([protected]) I joined gold monthly scheme dated on[protected] in your branch vizianagaram town AP. My MS number 39Q9529 A, (5000/-per month) mount is RS. 4000 . Than I faced one problem that is my actual mobile number is [protected] But your vizianagaram branch employee wrongly feeded as [protected] . I visited your branch Somany times for changing mobile number they could not rectify my problem sofar 23 days . So kindly I request to you please rectify my problem as early as possible .
                                Thanking you.
                                V. MADHUSUDHAN
                                [protected]
                                Khazana Jewellery customer support has been notified about the posted complaint.
                                Jul 20, 2022
                                Updated by Purvi2015                                 Already one month is gone How much time to take for changing mobile number at least... ?
                                Jul 21, 2022
                                Updated by Purvi2015                                 Mobile number changed successfully
                                ... Thanks to khajana jewellers...
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