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Khelmart.com Complaints & Reviews

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Updated: Apr 27, 2024
Complaints 101
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8
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93
So far, so good. Khelmart.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Khelmart.com will keep up the work and continue to help more customers with their concerns even better 🤝
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Khelmart.com reviews & complaints page 5

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A
avmadhumenon
from Mumbai, Maharashtra
Dec 27, 2016
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Not a reliable online site, don't do a purchase

This is a fraud site and when I made a purchase of sports items they send me lesser items and telling me that they have send complete items and you should not have accepted if you feel any shortage in number of items, without opening the packet how the customer will come to know the number of items with in the packet, I had lost money while dealing with Khelmart.com, Never purchase from KHELMART site, Customer care people are no responding...
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N
Nitesh199
from Bengaluru, Karnataka
Nov 28, 2016
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I got a broken bat, your customer care people are so irresponsible... I never going to buy anything from this site.

Address: Bangalore, Karnataka, 560078
Website: Khelmart.com

Hi,
My name is nitesh. i have ordered a leather bat (order id-or_133736) from khelmart for the price 1890... when i got the bat, i saw the bat is broken, then called the khelmart customer service immediately... after no of mails they called me... the funny part is that when i said that bat handle is broken, (one of the representative name-damini) is saying nothing will happen to your bat, this is a quality product. you can play with...
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G
Gopalakrishnan Samikannu
from Bengaluru, Karnataka
Nov 25, 2016
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Cricket bat / given fake 10 days replacement

Address: Meerut, Uttar Pradesh, 250002
Website: www.khelmart.com

Hi,

My Name is Gopalakrishnan S.
From bangalore
My mail Id is: [protected]@live.com

I have purchesed Thrax X-Force order number OR_134398 English willow Cricket bat, I they have provided 10 days replacement guarantee,

21Nov2016 I had recieved my shipment, and in next day i started season the bat using wood mallet which is initial process befoure using with ball. while do seasoning...
+5 photos
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P
prithwi bhuniya
Nov 4, 2016
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Lie, Cheating and bad customer service

Address: Meerut, Uttar Pradesh, 250002
Website: www.khelmart.com

I bought 5 items online. I put the my USA address and paid the total cost. It didn't charge any shhiping cost when I put the address and paid the money. Here are the complains -
1. After 5 days of my order, I got email from Khelmart to pay 5000 -/ for shhiping cost. Otherwise they won't shhip. Why they didn't charge at the first place when I was ordering.
2. I checked the same order from other account, but this time it was...
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S
Syed Raashid Ahmed
Nov 1, 2016
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Yonex badminton rackets

Address: Meerut, Uttar Pradesh, 250002
Website: www.khelmat.com

I ordered 2 badminon rackets - yonex for rs4800/-. however, it is turning out that he is not supplying the items. all emails do not obtain a reply, all telephone calls are going on an endless wait. basically this fraudster is swindling money from innocent people in thousands of rupees and not supplying items at all. he is doing it the wgite collar way of online fraud. i request the authorites to immdiately close this website and instruct...
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S
Suva19
from Kharagpur, West Bengal
Nov 1, 2016
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No response

Address: Chandrapur, Maharashtra, 713201
Website: www.khelmart.com

My order no is 130810 mail i'd [protected]@gmail.com. contact ni[protected]. bokked and fully paid for the order but still now nos response from ur side pathetic customer care no not picking the call i[censored] r not resolving or u r afake website dnt play with me my father is a consumer forum officer by the way don't do these kind of this it is detoriating your image kindly resolve my problem...
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S
Subhash Kumawat.
from Delhi, Delhi
Oct 23, 2016
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Sent Fake lining windstorm 500 Badminton Racket. @Rs54.30

Address: 123501
Website: Khelmart.com

*Order id:OR_126765, lining Windstorm 500 Badminton Racket @rs.5430.
* As per manual book I scratch the hologram but not fount unique no and racket simbol under it. So can't check it by lining website.
*Talk to customer care and sent picture by mail.three time communicate by mail.But their response are not good, every day I call three time to ccare and they diverted me by excuse.
* After five days their telephonic answer...
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D
D NARESH
from Mumbai, Maharashtra
Oct 13, 2016
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Thrax mars running shoes gray and orange (product id:th_rs_0002)

Address: 250002
Website: Khelmart.com

Hi,
I am d naresh from bengaluru. I have ordered thrax mars running shoes gray and orange (Product id:th_rs_0002) (Size -7 my actual size) on 19 sept-2016 and it was your mistake that you didn't mention length of each size in centimetres/inches. Every brand has its own sizing but you should mention length of each size in your website. So, since it is large for me i returned it (It reached your company on 1st 0ct but you called me...
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M
Manish Parshuramka
from Mumbai, Maharashtra
Sep 2, 2016
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Resolved

Li-Ning Super SS-98 III Badminton Racket

Address: Meerut, Uttar Pradesh, 250002
Website: www.khelmart.com

Regarding Order #OR_115902 on Khelmart.com for Li NING SS 98 III Badminton racquet. The strings got untied after playing for 1 game. And the company says there is no warranty on the strings.
Team,
How can the string get un-tied after playing 1 game, I believe there are ways to identify if the string is defective or after play it has got cut, Li Ning India and Khelmart.com can identify that.
If there i no warranty or...
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A
Arunmathi Mathimugam
from Bengaluru, Karnataka
Jul 29, 2016
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Not dispatching the order i placed or_111441

Address: Bangalore, Karnataka, 560037
Website: www.khelmart.com

Dear team,

I had placed an order on cricket bat ss ton 47 english willow cricket bat standard size on[protected] for rs. 6999.

As per their details, i'm supposed to receive the order within 7 days from ordered date. At least by today, the order should have got dispatched from their end.

There has been delay in processing the order, 4 days gone since i order the bat. It was not dispatched yet....
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S
Shalendra Maan
from Agra, Uttar Pradesh
Apr 30, 2016
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Kookaburra kahuna 350 cricket bat quality is not good

Address: Meerut, Uttar Pradesh
Website: Khelmart.com

I have bought a kookabura kahuna 350 english willow cricket bat from khelmart.com in india and cricket bat has developed crack in the toe area and there is also a thick wooden impression in the sweat spot. I have requested khelmart team to send the defective product to kookabura company manufacturing plant in india for examining the quality of the product. Hope they will do a thorough analysis of the cricket bat which will help them understand...
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B
bichhara
Mar 17, 2016
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They do not ship my 5 products after getting payment

Address: Meerut, Uttar Pradesh, 250002
Website: khelmart.com

I paid them 25000 Rs with my card for the products I bought from their site, they never shipped them and I lost my money.

There are two peaople Ravi and Amit garg who are looting the inncent peoples....
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S
sesha babu Satha
from Vijayawada, Andhra Pradesh
Mar 2, 2016
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Not receiving offered items

Address: Krishna, Andhra Pradesh

I purchased badminton bat yonex Nanoray 10 with thrax pro series badminton kit .My order number is OR_85411 and docket number is EU[protected]IN . I have received parcel on 01.03.2016. But after opening the parcel i found Yonex nanoray bat along with Li ning t shirt but not thrax pro series badminton kit. I need badmintion kit which is displayed at the time of shopping and not T shirt.So please replace T shirt with Thrax Badmintion kit that...
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M
Mohit Sood83
from Chandigarh, Chandigarh
Feb 7, 2016
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Fake product

Address: 147001
Website: www.khelmart.com

I ordered Kookaburra Kahuna 350 Latest 2015 Design Cricket Bat Standard Size EW They gave me 25% discount I was so happy but they sent me Fake bat which broke on first day and now they refuse to refund my money and even not exchanging the bat...plz dont fall for big Discounts...
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Y
yogesh deva
from Indore, Madhya Pradesh
Dec 31, 2015
Mar 25, 2023
This thread was updated on Mar 25, 2023
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Cancel order & return my amount

Address: Bhopal, Madhya Pradesh, 462022

Order id _ 75976
please this order is canclled my reson this bag is not a trolly bag ple.my amount returne to a send my address....
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N
naga d
from Hyderabad, Telangana
Oct 3, 2015
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Badminton shoes

Address: Meerut, Uttar Pradesh
Website: KHELMART

I have ordered yonex shb f1 mx shoes due to unfit i returned and ordered 87Ex shoes.but they send sc2i shoes and said i have ordered. when i asked the proof they have no answer. they said If i return these shoes they will pay courier amount. when i received they charged full amount and saying we are not told to pay courier amount. 2 times i have paid amount and goods received after 50 days after. Don't trust this is cheating site i[censored] want...
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P
pksamal
from Bhubaneshwar, Odisha
Jul 24, 2015
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Regarding purchase oder no. OR_53191

Address: Koraput, Odisha

I have purchased 05 nos of Yonex Tawel grip on line vide P.O.No. OR_53191 paying Rs.806.00 Which mat.I have received Yonex printing cost is 120 rupees each. Then why so much price different is there ? or I have received wrong item. Please clarify. mob.no.[protected] mail id: [protected]@yahoo.co.in our Order id is : OR_53191 You have purchaged an item Yonex Towel Grip Badminton Grip Tape 5 No Your Order is dispatched from DTDC...
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P
parthoo
from Bardoli, Gujarat
Jun 13, 2015
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To return cricket balls..

Address: Rajkot, Gujarat

I am odered stride red tharax cricket balls..but it is deshaped and seam is also too bad..product is not good as shown on picture or descriptions....
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K
Karthik Janakiraman
from Delhi, Delhi
Apr 15, 2015
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Horrible shopping experience. Pathetic customer support.

They don't updated their product inventory. They shipped the wrong colour and didn't ship one of the items in my order due to unavailability, even though it was listed as AVAILABLE. There was no response to my emails even after I escalated the problem to their CEO. They tried avoiding my calls, but when I did manage to reach them, they'd promised to call back, but never did. I had to cancel a part of my order due their incompetence and lack...
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J
jonyyy
from Mumbai, Maharashtra
Apr 5, 2015
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exchange shoes or return unused shoes

i had purchase ss elite rubber studs cricket shoes through online shopping, before the shipping khelmart had assured me to exchange the product if the size not fitted, but after shipping the shoes, they are not even picking my phone calls . PLEASE REDRESS MY PROBLEM...
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