Khosla Electronics, Ranikuthi — Delivered defected refrigerator

Address:

Kolkata, West Bengal

We have purchased a washing machine and a fridge from khosla on 26th may, during purchase they promissed the delivery within 72 hours, but we got the delivery late. That too they supplied us the defective fridge from their dispaly, when we enquired about that they said we had no stock so we deliver your material from the showroom. As it was a defected peice we declained to take the material and asked to replace it. Initially they agreed to it but now they are saying as there is no stock so they cannot replcae the fridge and we have to use the defective one, Now they (Khosla electronics sales people) hjave stopped taking our calls. Kindly help.