We purchased AC at a good rate from your Kakurgachi showroom (Kolkata shop, through Mr Ali, Sales representative). We have been initially communicated that installation charges are approx rs 1500+GST and for standard installation along with all material, it would reach to rs 2500 approx. When we go for installation, we found that we may require some extra feet to install which is double of the given. During installation, we found the service provider was giving us only the rate of material but not exact estimation of total charges and we ended up paying 3 times higher than standard installation charges. Then during analysis of invoice, we found that cost of standard installation are more than rs 3500 (for 10 feet), Also after recovering all installation charges, service vendors are still charging 4 times higher rate of material used for installation. We are very much upset as installation cost us almost 25% of AC cost. Whatever we are able to save on account of the offer, we paid three times of that due to this. I would request you to communicate clearly to the customer per feet extra charge, along with rough estimation apart from minimum standard size. We found drain pipe, electrical cables are sold 4 times higher than market rate by service providers. Was this information helpful? | 
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