Khosla Eshoppe / Khosla Electronics — bad behavior and unprofessional attitude of salesman at baguiati khosla shop

Dear,

I am anuvab jana. I have purchased electronic items worth 1.6 lakh
From khosla electronics joramandir showroom last month. They insisted
Me to make the full payment before the products get delivered to my
Address. After the payment is made, they simply refused to deliver the
Product on the day they promised to deliver. They behaved rudely with
Us and were indifferent to my situation. Some of them were seen making
Fun of my demands. After lot of persuasions, i got the products
Delivered with a fully damaged washing machine. I called to your
Executive regarding the same, he replied "it is none of his business,
And i made no dealings with him". Although, i was asked to contact
With him in the shop in case of any trouble. The washing machine is
Still not replaced. I called your staff at least a hundred times, only
To recieve rude responses and indifference. You guys are worst as far
The behavior and professionalism is concerned. I feel cheated. I
Shared this incident with my friends and relatives, so that they don't
Waste their time and money buying items from your shop. Khosla is a
Big company, but if you can't control and train your executives, in
No time you will earn a bad name.
P. S: i am planning to lodge a complaint in consumer forum against your
Staff at joramandir show room for breaching of trust and unruly
Behavior with a customer.