Khosla Eshoppe / Khosla Electronics — product not delivered after billing

Address:

NL college Bus stand, 7112258

I dipankar naskar purchase a daiken a/c 1.5 ton 5 star on dated 09.06.2019 from khosla electronics uttarpara hooghly branch. At the time of purchase the sales person said that the product will be delivered within 4-5 days. But after 1 week passed i called them they had me they will have no stock and they will don't know when the product will available in their stock. So, if they can't delivered the same within said period then why they lies to me at the time of buying if they were already knows that they have no stock of the required product.

It's my humble request to take a action against them that they are miss guiding their customer and not disclose the actual condition of stock and sale the product by billing for money.