Kissht — company not following rbi moratorium, unable to get hold of customer care | |||
Respected sir, Due to nation wide lockdown going on wherein rbi has issued moratorium to all financial bodies to defer all emi till may 31, 2020 kissht is not adhering to the monatarium. I have tried to reach customer care of kissht since 1st april, 2020 on[protected] but i am always placed in a queue and when i select the option of getting a call back someone calls back and disconnects the line. Today i have received a mail wherein they have charged ₹ 894.35 as bounce charges and their advisor called me and threatened me to pay emi. When i asked them about rbi moneterium she simply ignored and disconnected the call without letting me know. Soon after she dropped an email quoting the charges. I have also tried to file a complaint in rbi website but not able to find si creva services pvt ltd name in the nbfc list of rbi hence i doubt it to be a fraud company. I have also raised numerous service tickets to which no one has responded. Service ticket no 1746899 Its my earnest request to waive off the late fine and bounce charges and defer my emi till may 31, 2020 as per rbi monatorium. Also i am not able to login to my portal screenshot of the error message is attached. Your immediate action in this matter is highly appreciable. Will also be launching the same complaint with rbi. Sourav ghosh [protected] Was this information helpful? | |||
Kissht customer support has been notified about the posted complaint. Verified Support Apr 21, 2020 Kissht Customer Care's response Dear Sourav, We regret the inconvenience caused to you. We have arranged a callback for you. Our executive will contact you within 24 working hours to help you. For more information, reach us on [protected]@kissht.com Your patience is highly appreciated. | |||
Add a Comment | |||
68%
Complaints
765
Pending
96
Resolved
485
View all 765 Kissht reviews & complaints
+91 22 3997 1977 [OnEMI Technology Solutions Pvt. Ltd.]
+91 22 3014 8571
202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
View all Kissht contact information
Post your Comment