[Resolved] Kissht — i have not received my refund amount back to my account but in app its showing it is refunded

Nish Reddy

from Pune, Maharashtra

Address:

500008

I have not received my refund amount what i have paid for downpayment after paying amount they said you are not eligible for loan so i asked for refund they said they will transfer my amount back to my account but now they are showing that they have refunded the amount but i have not received any amount from them how should i get my amount back. So iam requesting you to resolve my problem and make them to transfer my money to my account immediately

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Sep 14, 2019

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Kissht Customer Care's response Dear Sir/Madam,

Your recent application which you had applied on 10/08/2019 could not be processed as your profile did not match with our eligibility criteria for loan approval.

We had given you the option to select the refund on the same day but you had not selected, so after 24 hours we have initiated your refund via the original mode of payment i.e. from which you had paid to us on 12/08/2019.

Within 5 to 7 working days, the amount will reflect in the same mode of payment from which you had paid to us.

Please note that the working days do not include Saturday and Sunday and Bank Holidays.
Team Kissht.

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Comments

Nish Reddy

from Pune, Maharashtra

I have not received my refund from kissht but in app its showing that they have already refunded my amount.So, please make sure and refund my amount to my account