[Resolved]  Kissht — I'm complaining about the harassment of the app

Address:Mumbai

As I'm a good customer of kissht loan app, I regularly take the money from the app and always repay before the deadline. But as you know this COVID-19 pandemic has spoiled everything. In March I took a loan of 4k from the app. And I was sure to pay it on the time. But the pandemic has despoiled my job and everything and I'm broke at that time. After the deadline when I was not able to repay the amount they started harassing me in day and night even in the midnight. They started calling my family members and making me embarrassing of that. I already told them that I will repay the amount asap. But they are now making the situation even worsen. They are threatening me all the time on call and text messages. They are saying that they will send a recovery team to my house and will ask the neighbours about it and will treat my family members. What will my family members in that, they didn't take the money from that app then why they are in the middle of this. They are saying to send people at my home. They do not have money right now. Please help me in this situation or it will get worsen to me in some days. I'll share the messages that they are sending me daily. If you want to get in touch with me you can mail me on my email that is [protected]@gmail.com even RBI is not saying to harass the customer. And they are not registered now as I have seen in the RBI list about this company
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Aug 12, 2021
Complaint marked as Resolved 
Kissht customer support has been notified about the posted complaint.
Oct 02, 2020
Updated by Pushpendra369
And they increase just double penalty amount. My actual amount is 4k and they asking to pay 7640. If I had that much of money I already have paid. I'm sharing the screenshots

Verified Support
Oct 07, 2020
Kissht Customer Care's response
Dear Sir/Madam,

Sorry for the inconvenience caused to you.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details on [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.
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    +91 22 3997 1977 [OnEMI Technology Solutions Pvt. Ltd.]
    +91 22 3014 8571
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    202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
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