[Resolved] Kissht — mentally harassment by recovery agent

Mohitarora161

from Jalandhar, Punjab

Address:

Ludhiana, Punjab, 141008

I had purchase a laptop last year and paid my emi and due to some critical circumstances as i got financial loss in my business so i can't pay my. Emi on time but paid every time with penalty charges but everytime i get threatened by recovery agent girl that she will call my relatives and colleagues and last month she did call my all relatives and torture me and every time i pay emi but right now i am again getting threatened and they continuesly calling my relatives and colleagues and abusing them badly and threatening them and getting me mentally tortured and i can't take this anymore and i also said to take their product back with no settlement which i have paid already but they never listened to me so kindly take action else i am not able to take it anymore

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Apr 15, 2019

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

Kissht Customer Care's response Dear Mohit, Our heartfelt apologies for the inconvenience caused to you. The call which was received by your reference was the call from the collection department. We were trying to get in touch with you from a long time but there was no response from your side. Kindly note that since your number is not reachable/not responding/switched off most of the times, our collection team has to finally call your known contacts. The only intention behind calling them is that we want them to pass on the EMI reminder message to you for repayment of your outstanding amount because we do not want your CIBIL to be adversely affected due to late payments. We suggest you to kindly make the payment of your EMI with dues charges so that we can update your application and payment. Once you have transferred the amount, please attach a screenshot and reply us on same mail. Thanks for your support and co-operation.Team Kissht.

Apr 02, 2019

Updated by Mohitarora161 I haven't get any call unrecieved i have accepted all calls and paid. Last 3 months emi's and your. Department hasn't talked like u r telling and. I have all the proofs and recordings that how. They talked to me and called my relatives and also threatened them which was none of my link they never knew any kind of. Loan i am running i will clear all payment right now but i want to know that how ur agent talk. To. Me like this and even your agent called on that number and that get also abused from the agent called me and threaten me many times so. I want to. Know that is there any company policy that you can call my relatives and colleagues whom. Don't have any concerns with this

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Comments

Scorpion2692

from Nagpur, Maharashtra

My name is Yogesh more bought a product from ur website and I used pay ur Emi regularly somehow you have been charged me bouncing charges 2149 very bad service m not gonna paying the rest Emi

Talath

from Hyderabad, Telangana

Loan Reference Number :LOS[protected]Z1I
Need time to pay the loan as I lost my job due to pandemic.
I am getting continuous call from your time.

Talath's reply, Apr 3, 2021

Receiving continue calls from kisht agents
I need time to pay my loan
I need time of 6months

Altaf12

from Aurangabad, Uttar Pradesh

Apr 11, 2023

I had given money to my friend but he didn't pay on the timing, I didn't even on the job and if that friend dies in a bike accident, from where will I pay and the agent dies every day at home, give me time for 6 months.