[Resolved] Klothes Kafe — Refund/ order

 
1 Review
 swayamp
I ordered 4 pieces of clothes on December 2015 and made full payment for same from Online shopping website Klotheskafe.com

I received only 3 pieces of that order, out of which 1 order had that Magnet thing on that, which we generally see when we shop directly from store, it was like stolen from some store.I asked them to return that piece and refund the amount for which I did not received order. I kept following up for 2 months and no direct response and then I asked them to at-least refund the amount for which order was not received. They do not answer e-mails/ whatsapp and reply once in a moonlight and now it is September 2016 and have not received refund amount yet.
Complaint marked as Resolved Oct 7, 2018

Complaint Status


[Sep 27, 2016] Klothes Kafe customer support has been notified about the posted complaint.
Verified Support
Klothes Kafe Customer Care's response, Aug 20, 2018
Hello,
This is to inform you we forgot to remove the sensor magnet, sorry for trouble its easy to break and use.
In case of further discussion you can mail us at contact@klotheskafe.com or whatsapp us [protected].
Thanks
Regards.
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    Customer satisfaction rating
    75%
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    phone
    +91 78 2732 1919
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    C145 Naraina, Industrial Area, Phase 1, New Delhi, Delhi, India - 110028
    Klothes Kafe - Refund/ order