Kodak — 40 inch smart tv

Address:

25 Alexandra terrace, 5th floor ,opp Gloria church ,Sant savata Marg buculla east., Mumbai City, Maharashtra, 400027

I had purchased a 40 inch kodak led tv in oct 2018. On april 28 2019 the tv stopped working i called the company their technician visited on 4th may he checked the tv and took some photos of the part which had to be replaced and even took a video of it now it's been over 22 days i am calling the kodak service center they are keeping me on hold for at least 15 minutes and they they say that my case has been excellatted evey week they are saying it will take a week to ship the part i spoke to the senior mr goswami he said the same thing i told him is this a joke it's almost a month since the technician visited my place i am not getting any positive feedback from the company i m really disappointed by purchasing the tv.