Kodak — Mother board problem

Hi,

What kind of service is this?, I have been sending mails for three days, what are you trying to help with? Can't you ask all thr specific requirements in one mail!? When can I except the service engineer👨‍🔧 to attend the issue.? If you can't provide the service on time, why the hell are you selling TVs, if you can't help the customer on time. I really know, you might be having many calls per day, But still need to give proper response on time.

Not really happy with the service. If you can't really help in this regards, kindly confirm the same in mail.

Thanks
Chaitanya

On Fri, 25 Mar, 2022, 3:03 pm chaitanya wrote:
Hi,

Please find the attached invoice and do the needful at the earliest.

Thanks & Regards
Chaitanya

On Fri, 25 Mar, 2022, 2:25 pm Kodak TV Consumercare, wrote:
Dear Chaitanya,

We would like to inform you that we are unable to identify the details of your shared invoice bill, we request you to please provide a clear invoice bill copy in PDF so we can check and do the needful.

Please follow the procedure to take out the invoice from the website of Flip-kart:

1. Go to Flip kart app
2. Go to my order section
3. Choose Kodak TV open the T.V icon
4. Below you will get an option for Email Invoice

Kindly arrange correct invoice and share with us to do the needful.

Please feel free to reach out to us on Kodak toll-free number[protected] for any further assistance.

Regards
Consumer Care
Kodak HD LED TV

On Thu, Mar 24, 2022 at 6:52 PM chaitanya wrote:
Hi,

We haven't received any response from your side.
Thanks & Regards
Chaitanya

On Wed, 23 Mar, 2022, 5:53 pm chaitanya wrote:
Hi,

Appreciate your quick response,

Attached bill details for your reference and phone number

Model details are as follows
50FHDXSMRT[protected].

KINDLY RAISE A COMPLAINT AND HELP US IN THIS REGARDS.

thanks & regards
Chaitanya

On Wed, 23 Mar, 2022, 11:54 am Kodak TV Consumercare, wrote:
Dear Chaitanya,

Warm greetings from Kodak,

We regret the inconvenience caused.

As per your mail received, request you to provide your mobile number and TV invoice copy which you would have received with the box of TV or PDF invoice (Bill) softcopy will be on your mail inbox. If the address is changed according to the invoice then kindly provide that also.

So we can register your complaint and do the needful.

Please feel free to reach out to us on Kodak toll-free number[protected] for any further assistance.

Regards
Consumer Care
Kodak