Kodak — worst quality product

I have bought this on 14th june 2019 and just with minor scratch kodak led tv display is gone and team said that it won't be repair and there is exchange service where i have to pay 80% charge. Why it is so i have not seen such low quality product in any other brand. I have other brand tv also. I want appropriate resolution otherwise i am not going to sit and will escalate this issue at the further level.