Kohinoor Televideo — 32 inch lg led tv

Address:

Pune, Maharashtra, 411045

I had purchased a 32 inch lg led (32lj54) from baner pune store for which the product was delivered on 12th october 2018.
When the lg technical person installed the tv, i found that the sound quality was very bad, which could not be identified from the store as there are numerous tv around plus other noise from other music systems, etc.
I thought of returning back the tv and purchase another one from the store. As i think this is a faulty piece and also think this is the display piece they might have given to me as the model is stopped by lg.
I called up numerous times to the sales person sagar dodke, but he never gave his number and also gave various reasons that the tv was ok. He sold me an old model which is no longer in operation

I then called up and spoke to mr. Amit the store manager. He said that whatever tv i buy or change against this, i will lose the gst cost.
I then checked with 3 other electronics store nearby my area, namely croma, vijay sales, shreyas electronics. None of them reduce the gst while interchanging the tv or upgrading to another one.

Second time i called mr. Amit and wanted a solution for this, then he started blaming me that he did not force to buy the tv and the tv was selected by me, etc... Etc...
This kind of statement was very rude and depicted his erratic behavior. Being a store manager, he did not have any eligibility of it.

I was given a reference of kohinoor electronics by an lg technician who visited me for my non working lg tv. That;'s why i had decided to buy things from kohinoor.

Looking at the behavior of amit and sales guys like sagar, i think that i should not buy a single stuff from there. I feel i am cheated by these guys selling an outdated product at a higher discounted price.

So all customers beware of baner kohinoor electronics store and do not buy a single stuff from there.

Moreover there is only one number for that large store which is almost busy when called.