Kokilaben Hospital — one finger ring of gold with 3 diamonds - not handed over

Address:

7 bunglows, Andheri west, Mumbai 400053

Uhid:kh[protected]. Patient name: mrs. Poonam binyani.
Date of admission: 15/9/2020
Date of discharge: 16/9/2020
I got my mother poonam binyani early morning around 3am in state of acute breathlessness - directly to emergency section of the hospital. She was taken inside and provided immediate medication and oxygen. There were 2 nurses who removed the 5 ring fingers from my mother's hand - both nurses asked my mother while putting in plastic container that there are 5 rings and my mother confirmed to them about the 5 rings.
I think within an hour or so of admission, one nurse came out and handed over my mother's clother, slippers and 4 finger rings. I thought there would be 4 rings and signed the log book. It is confirmed by your team that the log book has a record of 4 rings on which i have signed. As per law the patient valuables should be removed in front of the patient's relative. This is gross violation.
Yesterday 17th september, we were busy settling my mother at home and today 18th september when she asked for the finger rings we realised that there is one missing.
This is a criminal issue and i would look to lodge a police complaint. Also would look to involve senior officials of your hospital. I have been told by your appointment desk person omkar (Whom i connected now via your customer care number) to visit the security desk to lodge a formal complaint. I look for a response by tomorrow morning 19th september.
I would look for your team to return the finger ring or reimburse the cost of the ring

I can be reached at [protected]@gmail.com

Regards
Bharat binyani