Kolkata Municipal Corporation — Transaction debited from my account but not credited to KMC

Address:	Howrah, West Bengal, 711103
Website:	www.kmcgov.in/KMCPortal/jsp/KMCPortalHome1.jsp

I have done my KMC property tax using debit card through Bill desk for KMC, 2017. My amount has been debited from United Bank of India but not credited to KMC. This is the second occasion on which it happened. I have been given the transaction ID and the response code. The bank has informed that the amount has been debited from my account. on KMC website, however, it is shown that the amount is not paid.

Transaction ID : [protected]
Response Code : 0399
Date : 01/05/2017