Kolte-Patil Developers — Booking amount not refunded

Address:

Paud Rd, opp. AMBROSIA RESORT, Bavdhan, Pune, Maharashtra 411021, India

It was a very unpleasant moment with Kolte-Patil on September, 24th 2022. I was not ready to cancel the flat but Mr. Bharat Porwal forced me to cancel the flat by escalating the price twice amidst the pandemic. Despite the site being closed and completion being postponed, they escalated the price. I accepted one price escalation, Even though I accepted one escalation, they did not provide me the pictures of the site progress. original possession date was December 2021 (4-6 months extension as per RERA guideline ) Finally, I canceled the booking in September 2022. As they mentioned possession will take another 6-8 months.

While canceling, Mr. Bharat Porwal Account Executive personally called me several times and advised me to mention the reason "I am canceling the booking due to personal reasons" so that I will get a full refund. But I submitted the cancellation form with the original reason. He didn't accept that form and forced me to write a personal reason.

Since then they are not refunding my cancellation amount and now they are not picking up the phone. They told me, it will take 45 days to refund the amount.

I honored their decision and waited 6 months from the cancellation date.

At Kolte-Patil developers customer obsession is missing.

Now, They are not reachable.