Konduskar Travels — Konduskar travels services

I had booked for today Kolhapur to Pune and my boarding point was Maharaja Hotel and departure time was 4.10pm .I was present there at 3 pm. There is no seating arrangements and shelter. Inspite of 4 phonecalls no body told me when bus will arrive. I stood there in hot sun alongwith my luggage for 1 hr. At 4.50 pm bus that also of Kadambda travels came driver of bus stopped bus 150m ahead of Maharaja Hotel stop . I have to run alongwith my two heavy bags to get better bus. Also driver rudely talked that I had informed about late timings of bus it is fault of office that they not informed passengers.
This is worst worst worst service of Konduskar travels and was not expected from such well known travels company. I think Company will take serious action to avoid such incidents in future as passengers time is also valuable