Konduskar Travels — Unable to cancel tickets and customer care numbers not responding

Address:

Kolhapur, Maharashtra, 416008

I had booked online four tickets from Pune to kolhapur for the date of 24th April. Later on due to some reasons I had to cancel my tickets but was unable to do so. Your website wasn't supporting the cancellation procedure but was directing me to helpline numbers. I tried reaching those numbers constantly but none of them responded. Only one mobile number was responding that too didn't give satisfactory answers and told us to call the landline numbers. Ultimately I couldn't cancel my ticket and have lost my precious time and money.
This response is very cheap and is not at all expected from a reputed company like Konduskar.
I am very disappointed with this behaviour and lodging this complaint.
Please help me to get my cancellation refund or else I will have to approach consumer court.