Hii,
Myself pandurang bongarde. I had booked ticket for my journey from pune to jaysinghpur dated on 22/11/17. Ticket no: tkcj88597244
Pnr:[protected] my boarding point was sachin tours n travels chinchwad n bus arrival timing was 10:40. I got one massage regarding bus no mh09ca4020. But actually instead of this bus u sent another pickup bus without any intimation. I m there on time but due to no info regarding bus change i missed the bus. Also that pick driver didn't call me.
In sachin travel office no one is there to listen me. The time was 11:15 pm. After that i booked one taxi from chinchwad to dandekar pool n catch your bus on road.
So is this your level of servicing to your customer. This is totally shameless thing. How customer can trust you.
I m very disappointing regarding ur service.. So i am not going to use your service henceforth n i will suggest to my all colleagues n friends to avoid ur buses for transportation.
Regards,
Pandurang bongarde
Mob # [protected]
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We Booked Ticket from Kolhapur to Mumbai vide PNR No.[protected] on Dt.28.01.18 & also forwarded our GST No.AAFCA1221K1ZZ but by oversight not mention our GST No. on it so please re forward copy of said Ticket with our GST No. as above.
Thanks & awaiting your quick action with prompt reply.
Atul Shah
Arc Chemicals Pvt. Ltd.