[Resolved]  Konkan Railway — Mandovi Express 10104 crowd entering KHED

Address:North Goa, Goa

I am a frequent traveller by this train from the Karmali station. During my journey on this route I have noticed that the train runs peacefully, without much of wait listed/general ticket passengers up to Chiplun, and once the train reaches Khed, lot of passengers with general compartment ticket enter the sleeper class and argue with the reservation passengers. They literally force the passengers to seat, if they are sleeping. They do not allow 3 people to occupy one seat, specially some of the gent passengers pass comments, make fun, and finally six to seven people adjust themselves onto a seat. They climb the upper birth and seat there. They block the way to toilet, even stand in the space between the seats. All the requests fall on the deaf years and the journey from Khed till mumbai becomes a nightmare. and after Khed no ticket checker is ever seen. The crowd is so bad, that there is fear that someone can die due to suffocation. The ticket charges for sleeper class are same as night train, but most of the passengers, can neither sleep nor seat comfortably after Khed. Please help the long distance passengers with confirmed tickets to enjoy a comfortable journey, by taking strict and immediate action on this problem.
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Aug 14, 2020
Complaint marked as Resolved 
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I Mr. R N Sawant Mapuca Goa have written a complaint through your complaint book at THIVIM station against the ticket booking staff Mr. Jadhav on 08.09.2014 whose talk was very rude and insulting. He gave me VERY bad words and also told me to go for begging to get change of Rs. 500/-.He after abusing me threatened me that he would kill me when I asked for a complaint book and told him THAT THIS IS NOT THE LANGUAGE OF KONKAN RAILWAY.. He also said that you Goans are nothing but beggers.This incident took place at 6.30 AM when I wanted to take a window ticket to go to Mumbai by Netravati Train. The matter was brought to the notice of the Station Master but he expressed his helplessness . I believe you have not initiated any action in this regards. I hereby request you to let me know your office decision of action taken against the staff by 22nd Sept failing which I shall be forced to file Police complaint against the said staff and give vide publicity in the local newspaper.I request you treat the MATTER AS MOST URGENT.
R N Sawant
[protected]

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