Konkan Railway — Overcharging by KR authorised ticketing agent Agarwal communications Porvorim Goa

Address:

North Goa, Goa

I booked 3 tickets at M/s Agarwal communcations at Porvorim Goa today for train ticket from Goa to Mumbai by Jan Shatabdi express for 3 passengers to travel in June 2015. The ticket printed showed the ticket amount plus Rs.40 as service fees mentioned against per passenger.The lady at the counter asked me to pay Rs.30 per ticket in excess of what is shown on the printed ticket and when I asked for the receipt, refused to issue a receipt.This is the third time I have booked ticket at Agarwal communications and felt cheated in the same manner as they always insist on paying the excess invisible charges not printed on the ticket. Being authorised agents, we are already paying Rs.40 as service fees of the agent. The Rs.30 extra against each ticket is uncalled for and not accounted anywhere. It is nothing but daylight robbery and cheating by so called authorized agents. I wonder how these black money makers continue earning this bad money by cheating people of their hard earned money? They are getting nothing but curses from people who spend their hard earned money with these cheats who are out to make easy money.Is anyone listening? Or are they hand in glove with railway officials?