[Resolved]  Konkan Railway — Rude Behavior of your Ticket Booking Staff

Reminder I and Copy of Complaint I Mr. R N Sawant Mapuca Goa have written a complaint through your complaint book at THIVIM station against the ticket booking staff Mr. Jadhav on 08.09.2014 whose talk was very rude and insulting. He gave me VERY bad words and also told me to go for begging to get change of Rs. 500/-.He after abusing me threatened me that he would kill me when I asked for a complaint book and told him THAT THIS IS NOT THE LANGUAGE OF KONKAN RAILWAY.. He also said that you Goans are nothing but beggers.This incident took place at 6.30 AM when I wanted to take a window ticket to go to Mumbai by Netravati Train. The matter was brought to the notice of the Station Master but he expressed his helplessness . I believe you have not initiated any action in this regards. I hereby request you to let me know your office decision of action taken against the staff by 22nd Sept failing which I shall be forced to file Police complaint against the said staff and give vide publicity in the local newspaper. I request you treat the MATTER AS MOST URGENT. R N Sawant [protected]